Tech Support > Microsoft Windows > Basics > Acrobat IE helper error, HELP please??????
Acrobat IE helper error, HELP please??????
Posted by zoepiglet on December 18th, 2005



everytime i close internet explorer i get an error, shown below:

Have tried to reinstal acrobat but still get the error, can anyone help
please???????? Dribing me crazy right now.

Thanks

Zoe






Acrobat Iehelper: iexpore.exe-application error

Referenced memory memory could not be read

Click ok to terminate programme


--
zoepiglet

Posted by ERICCASEY on December 18th, 2005


Many times what, with the erro you are describing is related to a
malware/adware/virus problems. Have you scanned your machine with the most
recent virus definitions installed. Another option is to go to
http://housecall.trendmicro.com/ for a free online scan. This is the comapny
that makes pccilian.
"zoepiglet" wrote:

>
> everytime i close internet explorer i get an error, shown below:
>
> Have tried to reinstal acrobat but still get the error, can anyone help
> please???????? Dribing me crazy right now.
>
> Thanks
>
> Zoe
>
>
>
>
>
>
> Acrobat Iehelper: iexpore.exe-application error
>
> Referenced memory memory could not be read
>
> Click ok to terminate programme
>
>
> --
> zoepiglet
>

Posted by zoepiglet on December 18th, 2005



my virus protection says it has up to date info and has scanned a few
times since getting that error. Will use the housecall feature you
suggested. if it does come up with problems is there a fix function or
do i need another piece of software??

Thanks

Zoe














ERICCASEY Wrote:
> Many times what, with the erro you are describing is related to a
> malware/adware/virus problems. Have you scanned your machine with the
> most
> recent virus definitions installed. Another option is to go to
> http://housecall.trendmicro.com/ for a free online scan. This is the
> comapny
> that makes pccilian.
> "zoepiglet" wrote:
>
>
> everytime i close internet explorer i get an error, shown below:
>
> Have tried to reinstal acrobat but still get the error, can anyone
> help
> please???????? Dribing me crazy right now.
>
> Thanks
>
> Zoe
>
>
>
>
>
>
> Acrobat Iehelper: iexpore.exe-application error
>
> Referenced memory memory could not be read
>
> Click ok to terminate programme
>
>
> --
> zoepiglet
>



--
zoepiglet

Posted by zoepiglet on December 18th, 2005



HI i've tried to load the housecall but it doenst wnat to work, it
either stops when there is java security is denied or if i try to use
the other kernel that also fails to run. It gets so far through the
process, as in it says it will now be installed or updated and it just
sits there not doing anything. Any ideas how to get it to work??? I
have installed java and that works so i dont know why it wont work,
have also changed security settings in IE too.

Also since this has occured i'm also getting casino sites etc popping
up, i ha dit set so that it didnt happen but now i have no idea how i
did it. I have a firewall and popup blocker but they still pop up,
coudl it be related???

Any ideas? please its driving me crazy.

Zoe


--
zoepiglet

Posted by zoepiglet on December 18th, 2005



ok i have now been able to run housecall and i dont have any virus,
spyware etc on the computer.

Any other ideas as to why i keep getting the error message?? I also
find that hwen i restart the computer i have problems with the internet
environment being changed, then i have problems with the firewall and
have to disable it to get the internet then enable it again which i
sometimes need to do several times before the internet works again.


if i dont have a virus, or spyware etc then why do i still get the
errors??

Any ideas???????

Thanks

zoe










zoepiglet Wrote:
> HI i've tried to load the housecall but it doenst wnat to work, it
> either stops when there is java security is denied or if i try to use
> the other kernel that also fails to run. It gets so far through the
> process, as in it says it will now be installed or updated and it just
> sits there not doing anything. Any ideas how to get it to work??? I
> have installed java and that works so i dont know why it wont work,
> have also changed security settings in IE too.
>
> Also since this has occured i'm also getting casino sites etc popping
> up, i ha dit set so that it didnt happen but now i have no idea how i
> did it. I have a firewall and popup blocker but they still pop up,
> coudl it be related???
>
> Any ideas? please its driving me crazy.
>
> Zoe



--
zoepiglet


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