Tech Support > Microsoft Windows > Basics > False Warning About No Anti Virus
False Warning About No Anti Virus
Posted by on October 31st, 2005


An XP ballon warns that it can find no anti virus on the machine, and I am
in danger. There is in fact anti virus running. Is there a key in the
registry that got corrupted? How can I fix it to find the anti virus?
Thanks, I'm sick of the ballon warning.
-Pete


Posted by Bin Lurchin on October 31st, 2005


Pete@nospam.com wrote:
> An XP ballon warns that it can find no anti virus on the machine, and I am
> in danger. There is in fact anti virus running. Is there a key in the
> registry that got corrupted? How can I fix it to find the anti virus?
> Thanks, I'm sick of the ballon warning.
> -Pete
>
>

If you go into the Control Panel - and then into 'Windows Security
Center' - Under Virus Protection you can set the option to have virus
Software that you will manage.

Posted by Mike Hall \(MS-MVP\) on November 1st, 2005


You appear not to have fixed the registry.. reload the Norton program..

--
Mike Hall
MVP - Windows Shell/User


<Pete@nospam.com> wrote in message
news:tjN9f.4402$8W.2342@newssvr30.news.prodigy.com ...
>
> "Bin Lurchin" <lurch@notthisbitjebbusite.com> wrote in message
> news:OF5hmIm3FHA.2144@TK2MSFTNGP09.phx.gbl...
>> Pete@nospam.com wrote:
>> > An XP ballon warns that it can find no anti virus on the machine, and I

> am
>> > in danger. There is in fact anti virus running. Is there a key in the
>> > registry that got corrupted? How can I fix it to find the anti virus?
>> > Thanks, I'm sick of the ballon warning.
>> > -Pete
>> >
>> >

>> If you go into the Control Panel - and then into 'Windows Security
>> Center' - Under Virus Protection you can set the option to have virus
>> Software that you will manage.
>>

>
> YEs. But what bothers me is that it used to find the anti virus
> fine -until
> I edited the registry trying to get rid of references to Norton System
> Works. Anybody know the registry key to make this work again?
>
>
>



Posted by on November 1st, 2005



"Bin Lurchin" <lurch@notthisbitjebbusite.com> wrote in message
news:OF5hmIm3FHA.2144@TK2MSFTNGP09.phx.gbl...
> Pete@nospam.com wrote:
> > An XP ballon warns that it can find no anti virus on the machine, and I

am
> > in danger. There is in fact anti virus running. Is there a key in the
> > registry that got corrupted? How can I fix it to find the anti virus?
> > Thanks, I'm sick of the ballon warning.
> > -Pete
> >
> >

> If you go into the Control Panel - and then into 'Windows Security
> Center' - Under Virus Protection you can set the option to have virus
> Software that you will manage.
>


YEs. But what bothers me is that it used to find the anti virus fine -until
I edited the registry trying to get rid of references to Norton System
Works. Anybody know the registry key to make this work again?



Posted by gls858 on November 1st, 2005


Pete@nospam.com wrote:
> "Bin Lurchin" <lurch@notthisbitjebbusite.com> wrote in message
> news:OF5hmIm3FHA.2144@TK2MSFTNGP09.phx.gbl...
>> Pete@nospam.com wrote:
>>> An XP ballon warns that it can find no anti virus on the machine, and I

> am
>>> in danger. There is in fact anti virus running. Is there a key in the
>>> registry that got corrupted? How can I fix it to find the anti virus?
>>> Thanks, I'm sick of the ballon warning.
>>> -Pete
>>>
>>>

>> If you go into the Control Panel - and then into 'Windows Security
>> Center' - Under Virus Protection you can set the option to have virus
>> Software that you will manage.
>>

>
> YEs. But what bothers me is that it used to find the anti virus fine -until
> I edited the registry trying to get rid of references to Norton System
> Works. Anybody know the registry key to make this work again?
>
>
>

Did you replace Norton with another program? I don't think that XP
recognizes ALL anti virus programs.

gls858

Posted by on November 1st, 2005


> Did you replace Norton with another program? I don't think that XP
> recognizes ALL anti virus programs.
>
> gls858

No replacement. I think I deleted a key inadvertently. It saw the anti virus
before.
-Pete


Posted by Bin Lurchin on November 1st, 2005


Pete@nospam.com wrote:
>> Did you replace Norton with another program? I don't think that XP
>> recognizes ALL anti virus programs.
>>
>> gls858

> No replacement. I think I deleted a key inadvertently. It saw the anti virus
> before.
> -Pete
>
>

Found this on the Net

Q: What about Symantec? Why does Windows Security Center not detect the
status of Norton products?
A: Symantec’s product status architecture is unique among firewall and
antivirus manufacturers and requires a different approach to guarantee
detection of Symantec products. Symantec is in the process of developing
WMI providers and has plans to distribute the WMI providers to all
active customers shortly after Windows XP SP2 releases. The Symantec WMI
providers will enable full detection by Windows Security Center for
active Norton customers.

Without the updated WMI providers, Windows Security Center will detect
only whether Norton products exist. No status detection will be
available. You will receive a “red alert” message because Windows XP
could not detect an up-to-date and active antivirus program. For more
information about Symantec and Windows XP SP2, visit the following
Symantec Web site:
http://www.symantec.com/techsupp/sp2/faq.html
(http://www.symantec.com/techsupp/sp2/faq.html)
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.

But Look in Here \HKey_LOCAL_MACHINE\SOFTWARE\MICrosoft\Security
Center\Monitoring\SymantecAntivirus

I then have a REG_DWORD key in there called DisableMonitoring with a
value of 1

Posted by on November 2nd, 2005



"Bin Lurchin" <lurch@notthisbitjebbusite.com> wrote in message
news:%23bDBh$x3FHA.3976@TK2MSFTNGP15.phx.gbl...
> Pete@nospam.com wrote:
>>> Did you replace Norton with another program? I don't think that XP
>>> recognizes ALL anti virus programs.
>>>
>>> gls858

>> No replacement. I think I deleted a key inadvertently. It saw the anti
>> virus
>> before.
>> -Pete
>>
>>

> Found this on the Net
>
> Q: What about Symantec? Why does Windows Security Center not detect the
> status of Norton products?
> A: Symantec’s product status architecture is unique among firewall and
> antivirus manufacturers and requires a different approach to guarantee
> detection of Symantec products. Symantec is in the process of developing
> WMI providers and has plans to distribute the WMI providers to all active
> customers shortly after Windows XP SP2 releases. The Symantec WMI
> providers will enable full detection by Windows Security Center for active
> Norton customers.
>
> Without the updated WMI providers, Windows Security Center will detect
> only whether Norton products exist. No status detection will be available.
> You will receive a “red alert” message because Windows XP could not detect
> an up-to-date and active antivirus program. For more information about
> Symantec and Windows XP SP2, visit the following Symantec Web site:
> http://www.symantec.com/techsupp/sp2/faq.html
> (http://www.symantec.com/techsupp/sp2/faq.html)
> Microsoft provides third-party contact information to help you find
> technical support. This contact information may change without notice.
> Microsoft does not guarantee the accuracy of this third-party contact
> information.
>
> But Look in Here \HKey_LOCAL_MACHINE\SOFTWARE\MICrosoft\Security
> Center\Monitoring\SymantecAntivirus
>
> I then have a REG_DWORD key in there called DisableMonitoring with a value
> of 1


Thanks. This was informative.
-Pete



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