Tech Support > Microsoft Windows > Basics > Installshield failure
Installshield failure
Posted by Lokester on December 1st, 2005


I'm having a problem running installing Photoshop. I've tried the the
installation on 2 other computers and it works fine. When I try it
using the problem computer I hit set-up (Installshield) - I get the
little hour glass and then it stops - Installshield does NOT start.
The task manager shows Installshield at the top - but no activity.
Sometimes - but not always - after attempting this - I get a WOWEXEC
not responding when I shut down.

Upon recommendation - I copied a new WOWEXEC into the problem computer
with the same problem. I also tried to install another version of
Photoshop and had the same problem - Installshield will not start.

Again - it tried - but didn't even start up a window.

Another suggetion which I have not tried is to copy ntvdm.* files from
another machine - thought I'd ask here before I ventured further.

LL

Posted by Rick \Nutcase\ Rogers on December 2nd, 2005


Hi,

Copy the new ntvdm files, they work in concert with the wowexec.exe file as
part of the 16-bit subsystem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Lokester" <loster2@hotmail.com> wrote in message
news:8iquo15p85vajl0msnn0jeotudi7afm3sr@4ax.com...
> I'm having a problem running installing Photoshop. I've tried the the
> installation on 2 other computers and it works fine. When I try it
> using the problem computer I hit set-up (Installshield) - I get the
> little hour glass and then it stops - Installshield does NOT start.
> The task manager shows Installshield at the top - but no activity.
> Sometimes - but not always - after attempting this - I get a WOWEXEC
> not responding when I shut down.
>
> Upon recommendation - I copied a new WOWEXEC into the problem computer
> with the same problem. I also tried to install another version of
> Photoshop and had the same problem - Installshield will not start.
>
> Again - it tried - but didn't even start up a window.
>
> Another suggetion which I have not tried is to copy ntvdm.* files from
> another machine - thought I'd ask here before I ventured further.
>
> LL




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