Tech Support > Microsoft Windows > Basics > XP keeps rebooting
XP keeps rebooting
Posted by Dave on June 22nd, 2008


This started yesterday and I thought it might be SP3. First boot of the
morning worked fine. Then I shut it down and later that morning the wife
started up the machine. I have two hard drives, both equiped with XP home
off the same CD. Well, it gets as far as Loading windows but never gets to
the Welcome screen before rebooting. I thought it might be SP3 so I
uninstalled it, windows did an update that morning, thus I removed them as
well. If I unplug the slave HD, it works fine. If I switch the Slave to
Master and vice versa, it boots fine. The issue is them booting together. I
am sure it is probably a driver issue, but how do I find that out?

Posted by Andrew E. on June 23rd, 2008


Are both hds configured correctly in the BIOS (boot drive priority),and both
hds have the jumper pins configured...Either way,move one drive to another
IDE connection,set jumper pins as needed,when pc starts,enter BIOS &
make sure the boot priority is correct..

"Dave" wrote:

Posted by Malke on June 23rd, 2008


Andrew E. wrote:

Andrew, please. The OP says that the issue just started. Jumper pins don't
figure into the fix at all. The BIOS can't magically change itself, either.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Posted by Malke on June 23rd, 2008


Dave wrote:

This is most probably not a driver issue at all but rather a hardware issue.
Your description of the machine's behavior points to a failing power
supply. Of course other components could be having problems, but I'd start
by swapping out the psu for a known-working one. If that solves the issue,
replace the original psu.

http://www.elephantboycomputers.com/...ardware_Tshoot

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Posted by Dave on June 23rd, 2008


You may be right. I cut it on last night, to check this forum, and it made a
weird sound before the mobo beep. I'll try a new PSU, but I think the issue
is Mobo related. I checked the bios and it had reverted back to the
original settins (I have a 512 AGP card and it had a PCI video listed). The
mobo is 5 years old, AMD 3000+, and has probably done it's job. If that is
he case, time to upgrade.

"Malke" wrote:

Posted by Dave on June 23rd, 2008


Just a side note, the small drive 80 gigs and the large drive 300 gigs, won't
let me configure to change master and slave. 80 gig wants to be master or
not run at all.

"Andrew E." wrote:

Posted by Malke on June 23rd, 2008


Dave wrote:

It may certainly be time to replace the motherboard, but if everything else
is going along fine I'd:

1. Replace the CMOS battery on the motherboard, which is the main reason
BIOS settings revert to default. This is a repair that costs under $5.00.

2. Swap out the psu. This is a repair that costs under $50.00.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Posted by Dave on June 24th, 2008


Well, I tried an resinstall of windows hoping it was just an corrupted file.
But it goes through the process just fine until it asks me for Office XP
disk, which I don't have anymore thanks to my son thinking it was a frisbee.
When I hit cancel, it sits there for a long time and the status bar doesn't
more. Maybe I should just try again and walk away for several hours, see it
it works. DOes that sound normal?

"Malke" wrote:

Posted by Malke on June 24th, 2008


Dave wrote:

What happened when you addressed the hardware issues?

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Posted by Dave on June 24th, 2008


Same thing, reboots.

"Malke" wrote:

Posted by Malke on June 24th, 2008


Dave wrote:

This means you changed out the CMOS battery and the power supply and are
still having problems? Other hardware components are bad, then. Sorry I
can't help you narrow it down further.

Good luck,

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Posted by Olórin on June 25th, 2008



"Dave" <Dave@discussions.microsoft.com> wrote in message
news:299E58F1-305B-4B4D-AB4F-9A8146EBBFB2@microsoft.com...
Feel like I've turned over two pages at once here - how does Office XP
suddenly enter into the equation while reinstalling Windows?



Posted by Dave on July 2nd, 2008


Turned out to be a corrupt hard drive. Had to reformat and reinstall. It is
back up and running, of course, I lost all my work due to not backing up.



"Olórin" wrote:


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