Tech Support > Computer Hardware > CD/DVD > Nero InfoTool
Nero InfoTool
Posted by Keith on January 21st, 2005


Any ideas why Nero InfoTool would crash on my PC?

Works fine on laptop but not on PC. Tried uninstall/reinstall including
registry clean.

Seems to fall over at the last step - the reading driver step.

Thanks


Posted by Mike S. on January 22nd, 2005



In article <22gId.28878$vC1.26732@fe3.news.blueyonder.co.uk>, Keith <@.> wrote:
Try putting the nero ASPI .DLL in the same folder as the program.



Posted by Bill Vermillion on January 22nd, 2005


In article <22gId.28878$vC1.26732@fe3.news.blueyonder.co.uk>,
Keith <@.> wrote:

By 'fall over' do you mean totally lock up the PC as mine did.

I had some Nero problems and tech support wanted the output
of Nero info. I wrote them it would hang and could not do that and
asked what I should do next.

I never heard back - but a few weeks later I put in the upgrade and
it fixed things.

I >>THINK<< it was hanging on my 3rd IDE channel. I have a 120GB
on primary 1, a CD on slave 1, a DVDR on primary 2, and a
160GB drive on primary 3 - the addin IDE/SATA controller that came
with the 160GB drive.

Since it was non-standard I think that caused the hang during
Nero Info at the drive.


--
Bill Vermillion - bv @ wjv . com