- 8GB tape drive "unrecoverable hardware error"
- Posted by WCH on May 13th, 2004
I've used a Colorado brand 8GB internal tape back-up drive for the past
couple of years. Everything worked fine, it was a great backup device. I
just rebuilt my computer and did a fresh install of Windows 2000, then
reinstalled all my hardware and software (solved a lot of problems). I've
got a Dell Pentium III with 512MB memory and a 20GB hard drive with lots of
free space.
Now, most of the time that I run a tape back-up I get an error message that
reads "The backup device reported an unrecoverable hardware error. Please
insert another media to continue."
I tried several different tapes, including a different brand, with the same
results.
I tried rebooting the computer. No help.
I tried moving my devices so the tape back-up drive was not on the same IDE
cable as the hard drive. No help.
I tried a little light cleaning of the drive surfaces with a q-tip and
denatured alcohol. No help.
I tried a brand new tape. No help.
Any ideas what's going on here?
WC
- Posted by Palindr☻me on May 13th, 2004
WCH wrote:
possibility that the tape drive is being affected by nearby
hardware - it may be the magnetic field from a drive motor.
Otherwise, is the drive well grounded? Tape drives usually
have a tag to allow the metalwork to be bonded to the
computer chassis. You can get some strange circulating
currents otherwise, with their resultant magnetic fields.
Very rare this - I have yet to encounter it in practice.
And, for another straw, how is the drive mounted in the
chassis? I have seen a drive not functioning because the
installer used screws that were incorrect and went too far
into the drive.
- Posted by Dan Shea on May 13th, 2004
On Thu, 13 May 2004 22:34:27 GMT, "WCH"
<whexeterDELETEthisPART@yahoo.com> wrote:
You should be getting an error ID number with that message. This link
can help you decode it.
http://h20000.www2.hp.com/bizsupport...8&locale=en_US
Off the top of my head, I would say there could be a patch for the
Colorado backup software that needs to be installed, or a
firmware/driver update you're missing since you did the rebuild.
Cheers,
dan
- Posted by chip_y2kuk on May 14th, 2004
"Dan Shea" <danshea@see.my.sig> wrote in message
news:rt08a01rii9otkerdp7u2m28hoen2os8nq@4ax.com...
Might be worth just getting a new drive. you said you have had it a few
years, they dont last forever.
You might alo want to try a cleaning tape. You can get then for tape drives.
you never know it might just solve your problem
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