Tech Support > Computers & Technology > Canon Scanning Problem
Canon Scanning Problem
Posted by Mick on August 22nd, 2005


Hi all,

Computer is: an AMD Athlon (T ) 64 Processor 34002.40 GHz,

1GB of RAM

With Microsoft Windows XP Home with service pack 2

Using Microsoft Office 2000.




I have a Canon ScanoScan 9900F Scanner, which I have had around 13 months.

If there is a group that covers scanning, could you please give me the name?

When previewing is in progress the image appears ok,

Then the brightness and contrast are vastly increased at the end of the
pre-scan, I have carried on with the scan hoping the completed scan would be
better adjusted but it is not.

Documents turn out looking nothing like the original.



When I look at the hardware profile on my computer, and click on the
scanner, it shows the driver as: 8.2.5.0

On the Canon website it says there is a: Deldrv (C2.082) available is this
the one I should install?



It also quotes CanoScan Toolbox (4.1.3.1) for Windows XP

And ScanGear CS (8.25)

I have tried without success to install all three updates, I ended up using
the original setup CD with Ver. 1.03 FB6-5838 (for windows) to reinstall.

Thanks for any help



Posted by MrGrumpy on August 22nd, 2005


You have to install canon update drivers as per their specific instructions

"Mick" <mrcycleuk@yahoo.co.uk> wrote in message
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