Tech Support > Computers & Technology > Certificates
Certificates
Posted by Help, Please. on March 2nd, 2004


Okay... so my wife (can I blame it on her?) decided she was going to delete
all certificates stored on my system after reading this. She thought that
they would just be replaced (like cookies are after you delete all cookies),
but apparently, they are not. I'm viewing and installing all (reasonable)
certificates encountered. Of special concern are those isued when I visit
my bank's website (bankone.com). I install them every time I go there, but
for some reason, the "Security Alert" window reappears each tiem I visit the
site. When I ask to see the certificate information, it says "this
certificate cannot be verified up to a trusted certification authority."
When I click on the "Certification Path" tab, there is a little path tree,
with "Class 3 Public Primary Certification Authority" at the top, followed
by "versign.com/CPS (blah blah blah)," then there is "bankone.com" under the
verisign certificate. The bankone.com certificate logo has a red "X" on it,
though, which would indicate a problem.

How can I get this certificate installed back on my system?



In addition, I'm unable to use Windows Update because of the certificate
problem. I'm not presented with a "trust certificate" option, yet WU thinks
that I am declining it when presented.



Posted by °Mike° on March 2nd, 2004


Reinstall your root certificate
https://www.verisign.com/support/site/update.html


On Mon, 1 Mar 2004 19:52:31 -0600, in
<BJR0c.1217$Tn.961@bignews5.bellsouth.net>
Help, Please. scrawled:

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Posted by Help, Please. on March 2nd, 2004


Thanks very much... I really appreciate the info. It worked great!


"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:4053ec08.28633250@localhost.dot.net...


Posted by °Mike° on March 2nd, 2004


You're welcome.


On Mon, 1 Mar 2004 21:23:03 -0600, in
<K1T0c.14470$6e7.7300@bignews1.bellsouth.net>
Help, Please. scrawled:

<snip>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html


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