Tech Support > Computers & Technology > D-Link DSL 504T - I hate my router - No, I really really hate it!!!
D-Link DSL 504T - I hate my router - No, I really really hate it!!!
Posted by Simon Harding on January 2nd, 2006


Good day all! I wonder if anyone in the UK can assist me with a problem
I am having with my D-LINK DSL 504T and Tesco.net ISP.

I have read everything, lurked numerous help bulletin boards and even
bothered the hell out of both D-Link and ISP help desks.

The problem is that the darned thing looks like it is working, in fact,
all its network tests say it is working so I think the problem is me...
BUT if I remove the device and put it safely back in its box I can make
my home network work perfectly as it had for many years before I bought
said router.

System setup prior to the router.

2 pcs connected with a simple switch, sometimes a 3rd and 4th laptop
were added all faultlessly. USB ADSL modem on PC1 with the others
sharing the connection when attached. Windows firewall (I know, I don't
need to hear it !!! *smile* ) AVG free (Again, I know *smile*) It works,
it doesn't get sniffed very often and has never caught a virus in years
but I feel a little exposed.

Unpack router, inwardly digest instruction manual and change the IP
setting so allow the router to be visible and access the config menus.
Easy.. Configure ISP using enclosed checksheet and data provided by
ISP. Link looks good, Router status shows "traffic". PCs can see each
other, good sign, but where o where is the internet gone?

I use Firefox and Thuderbird normally but I relented and switched to IE6
to see if perhaps this box favoured it... but no.

I hope someone can help or at least perhaps suggest that throwing the
damned thing out the window and buying another router would be more
beneficial.

Kind Regards

Simon

Posted by Mike Easter on January 2nd, 2006


Simon Harding wrote:

Let's don't zoom past those lights so fast, and you didn't mention the
configuration manager or the setup wizard.


I'm looking at a .pdf I found here
ftp://ftp.dlink.com/Broadband/dsl504...l_07142005.zip

My view of your DSL 504T shows me the following lights - Power, Status,
ADSL, Ethernet ports 1-4. My own situation is that I have a cable modem
which is separate from my router, so I have lights on my cable modem and
lights on my router. I also can look into my router with an html page,
and so can you.

You didn't say anything about the condition of your ADSL light, "A solid
green light indicates a valid ADSL connection. A blinking green light
indicates activity on the WAN (ADSL) interface."

The status light guidelines say "Lights solid green during power on
self-test (POST). Once the connection status has been settled, the light
will blink green. If the indicator light is off after the POST, the
system has failed and the device should be rebooted."

Now on to interfacing with your router with your computer's browser...

That manual also has all of the setup on the computer side -- and it
also talks about accessing its configuration manager with your browser
using http://192.168.1.1.and using the username and password to get in -
consult your manual.

There's a setup wizard in there. How much of the above information are
you OK with?


--
Mike Easter


Posted by Duane Arnold on January 2nd, 2006


The bottom line here is to get on the phone with D-Link Tech Support and let
them help you. If you go to the router's admin screens to the screen that
shows you the DHCP IP that the router is using from the ISP and it starts
with a 169.254 IP, then the router doesn't have a connection to the ISP to
let it or the machines connected to it to access the Internet. This is
usually due to some kind of mis-configuration on the user's part.

Duane


Posted by Tony B on January 2nd, 2006


On Mon, 02 Jan 2006 21:25:16 +0000, Simon Harding wrote:

Have you disabled ICS? The router will now do the internet sharing so you
don't need ICS anymore. Also are you using static or dynamic IP's?
Suggest you set all PC's to receive IP's dynamically from the router and
ensure that the routers DHCP server is turned on.




Posted by Simon Harding on January 3rd, 2006


Mike Easter wrote:

Downloaded pdf and am preparing to start again. I am sure I loaded the
most recent firmware but oddly the config wizard option, at the bottom
of the first page after logging in, is not there. I shall check in again
later with either success or failure.

Simon

Posted by Simon Harding on January 3rd, 2006


Duane Arnold wrote:

I am guessing I missed something glaringly obvious and have spoken to
D-Link but it all seems to be working at the link level. Will spend
today trying one last time and will report back later, probably with an
admission of my total dumbness

Simon

Posted by Simon Harding on January 3rd, 2006


Simon Harding wrote:
The pdf in the link was different to the pdf on the disk shipped with
the router. The wizard is certainly not there it seems there is more
than one version of this router and I have version 2 with the latest
firmware. HOWEVER the pdf you suggested was actually clearer and better
written than the one shipped which was dated 2003!! Having taken a deep
breath and tried again it works. If I knew what I'd done wrong the
first several times with the shipped manual I'd admit it but believe me
the thing looks the same, is configured the same and is working fine, I
copied my saved config from when it didn't work back to make sure. I
just moved it from between the front left speaker and the TFT.... I
wonder ?!?!?!? because I couldn't be bothered running the power cable
back through the conduit.

Many thanks, you won't believe how close this router got to the window
and it was probably innocent all along

Posted by Mike Easter on January 3rd, 2006


Simon Harding wrote:
DSL-504T_manual_07142005.zip

The Adobe doc cover sez v1.0, but the .pdf is dated 2005 June 6. The
graphics in the manual show an firmware number, but I can't see any
firmware available at the site. The quickinstall docs there also say
v.1

That's the important part.

I presume you can access the configuration manager - that's a useful
place for troubleshooting.

--
Mike Easter



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