- DRM Digital Rights Management
- Posted by Luke O'Malley on August 12th, 2004
I purchased an MP3 from Buy.com. I had problems with my computer,
i.e., changed operating system, formatted disk, etc. Now when I try
to play the file I receive a msg saying my licensing cannot be
found, contact them. I put in my email address and password and go
to a screen that has nothing on it to help me resolve the problem.
There is not even an email or phone number.
Any suggestions?
Goodwill,
Luke
- Posted by Polk on August 12th, 2004
On 2004-08-12, Luke O'Malley <lukeomalley@optonline.net> wrote:
Software. Hardware and the type of service you are using and
maybe someone can help you.
- Posted by Luke O'Malley on August 12th, 2004
In article 8MOdnXxpHLtBvIbcRVn-qw@comcast.com,
Polk <polk_2004x@yahoo.com> said:
Thank you for replying.
I have tried to play the file with MS Player & WinAmp. I am not
sure what is meant by 'type of service' I am using. I originally
purchased the file from BuyMusic (or MusicBuy) and they have now
merged with Buy.com. I cannot locate my password and cannot receive
any help from them. I should have been able to move my info over to
the new company. I am running XP Pro on a PC.
Goodwill,
Luke
- Posted by Luke O'Malley on August 12th, 2004
In article 8MOdnXxpHLtBvIbcRVn-qw@comcast.com,
Polk <polk_2004x@yahoo.com> said:
Thank you for replying.
I have tried to play the file with MS Player & WinAmp. I am not
sure what is meant by 'type of service' I am using. I originally
purchased the file from BuyMusic (or MusicBuy) and they have now
merged with Buy.com. I cannot locate my password and cannot receive
any help from them. I should have been able to move my info over to
the new company. I am running XP Pro on a PC.
Goodwill,
Luke
