I have only had WinXP Home a couple of months and have just tried to view a
video file (.avi) for the first time.
When I double click the file, Windows Media Player opens up as expected but
a pop up appears as follows :-

"Please wait while Windows configures Document Viewer"

I close that and another pops up

"The feature you are trying to use is on a CD-ROM or other removable disk
that is not available. Insert the Document Viewer disk and click OK"

Don't have a disc so I close that one down

Finally another pops up

"Error 1706 No valid source could be found for product Document Viewer.
Installer cannot continue."

I close that one down and the whole process starts again. I have to close
them two or sometimes three times before it gives up and I can watch the
video file.

Any help would be appreciated.
Regards
Bill

On Tue, 18 Oct 2005 18:45:39 +0100, Bill P wrote:


www.google.com , please please please you aren't the only person seeing
this type of error messge.

The basic error message, which seems to be quite common is -

Error 1706. No valid source could be found for product <product name>


A few of the links mention turning on the MSI installer log file, try
that.


AppDeploy.com > Windows Installer Reference > MSI Error 1706
Windows Installer Error 1706. No valid source could be found for product
[2]. ... 1) Check the Application Log in Event Viewer (eventvwr.exe).
....
http://www.appdeploy.com/faq/msi_err...ail.asp?id=127 - 24k - Cached -
Similar pages

Q107140 ERRDOC: Windows Installer Error 1706
ERRDOC: Windows Installer Error 1706. Document ID: Q107140 Last Revised
On: Wednesday, ... Error -1706: No valid source could be found for
product [2] ...
http://support.installshield.com/kb/...icleid=Q107140 - 9k -
Cached - Similar pages

"The feature you are trying to use is on a network resource that ...
View products that this article applies to. ... Error 1706. No valid
source could be found for product Office 2000 product . The Windows
installer cannot ...
http://support.microsoft.com/default...B;EN-US;258847
- Similar pages

Windows Installer prompts you for an Office 2000 CD, or you ...
View products that this article applies to. ... Error 1706. No valid
source could be found for product Microsoft Office 2000 edition . ...
http://support.microsoft.com/default...;EN-US;Q298385 -
Similar pages
[ More results from support.microsoft.com ]

Aaron Stebner's WebLog : Issues I've seen so far with installing ...
NET Framework (English) -- Error 1706.No valid source could be found for
product Microsoft .NET Framework (English). The Windows installer cannot
continue. ...
http://blogs.msdn.com/astebner/archi...20/232236.aspx - 38k -
Cached - Similar pages


adding XP in from the the error message

xp Error 1706. No valid source could be found for product <product name>

Service packs, updates, and security patches may require the ...
.... the Office XP CD-ROM. View products that this article applies to.
.... Error 1706. No valid source could be found for product Microsoft
Office XP. ...
http://support.microsoft.com/?kbid=828451 - Similar pages



Me

Most of that is gobbledegook to me.
How do you turn on the MSI installer log file ?

On Tue, 18 Oct 2005 21:50:26 +0100, Bill P wrote:

It may well be but you have to read the full articles,a lot of it in
non-techy, 1st of the previous posted links.

http://www.appdeploy.com/faq/msi_err...ail.asp?id=127
at the end it says.


Look to your logs for more detail on just what file has been deemed
unavailable:

1) Check the Application Log in Event Viewer (eventvwr.exe).

2) See our tip on turning on Windows Installer logging here. Once
logging is enabled, attempt to launch the program again and look in your
%TEMP% folder for the installer log file. You will see the path and
filename for the problem file here (search for "ERROR").


The 2nd URL has that error for a specific utility, however the error is
http://support.installshield.com/kb/...icleid=Q107140
a fairly generic message

Error 1706. No valid source could be found for product <product name>

So although it's for InstallSheild, it talks about file locations of the
setup files and permissions I thought . It also looked like there was a
link to a Microsoft page of error codes.

This 3rd link to a MS article, for NT/2000 often have links to XP
versions of the same articles.

The next MS one, is as you see for Office 2000. Again, it's the <product
name> bit is different but the basic info for the generic part of the
message may still apply.

The link to the blog , it's for installing MS framework the person saw
the error, is there more info in other posts.

The last link for XP.

The common theme is installing , source of setup files , local or
network (internet) location.

You are running an app, they may or may not be trying to access a disk /
internet. Could be permissions, install media, firewall , some popup
blocker, anti-spyware stopping media player downloading anything.

Also try and find out what document viewer is, I don't use XP much as a
normal OS, only networking and shared storage.

I am starting to feel like I am back at work, handing out ABC's :-)

Maybe you have installed some software and it taken over the media file
formats. You could try running Media Player and looking for an option to
take control of media types. It will of course take thoe from any other
app you may have preferred to use. As a test do it anyway.


Me