Functionality problems with Ebay UK website - a Norton Antivirus 2004
user...


Hello everyone

I have posted this query in the hope of helping my friend using the Ebay UK
website....

Although I am aware of known problems between Norton Antivirus 2004
preventing some functionality of the Ebay UK site... I am unsure if anyone
has experienced a problem like this...


When selecting the item to sell, say a book on birds of the feathered kind
<grin>



1. Firstly you click on the category for 'BOOKS'

2. Then select e.g. 'NON FICTION BOOKS'

3. From here, she is unable to progress any further - when in fact you
should progress onto 'NATURE/OUTDOORS'

4. Then 'BIRDS/BIRD WATCHING'



I've tried running through steps 1-4 on my own PC - and it works whereas she
is unable to progress onto step 4.






btw She has already attempted to delete cookies; but that doesn't solve her
problem.




She is currently running the following;

Windows XP V2002, Service Pack 2
Norton Antivirus 2004
Internet Explorer 6 v6.0.2900.218
Office 2003


I am using;

Windows XP V2002, Service Pack 1
Zonelabs ZoneAlarm
Internet Explorer 6 v6.0.2800.1106
Office XP






Any thoughts? Please help by posting a reply!


my address; no-spam-please.grahams.it@fsmail.net

(remove 'no-spam-please.' before sending)



Many thanks in anticipation


Graham