Tech Support > Computers & Technology > Help: Can't Access Control Panel or "My Computer"
Help: Can't Access Control Panel or "My Computer"
Posted by Kurt Engel on September 22nd, 2003


When I try to get into Control Panel or My Computer, I get a pop-up window
that says "This program has performed an illegal operation and will be shut
down. If the problem persists, contact the program vendor."

If I click on the Details button, it says "EXPLORER caused an invalid page
fault in module KERNEL32.DLL at 0177:bff7b9e6" Then there's a big list of
codes.

If I restart the computer and try again, I get the same message. But if I
try to get into Control Panel or My Computer again without restarting, I get
the same pop-up window, but the Details are different. It says: "EXPLORER
caused an exception eedfadeH in module BTLINK.DLL at 0177:0396f05d". When I
close that window, I get a pop-up window that says "An error has occurred in
Internet Explorer. Internet Explorer will now close. If you continue to
experience problems, please restart your computer." After I close that
window, I get no response at all when I try to get into Control Panel or My
Computer.

Can anyone help me?

Kurt Engel


Posted by rob on September 22nd, 2003


Internet Explorer blinked out. You can try to repair it, reinstall it or
format the computer. In the long run, you'll probably end up formatting the
computer.




"Kurt Engel" <ktengel@earthlink.net> wrote in message
news:Y%Dbb.60034$NM1.23666@newsread2.news.atl.eart hlink.net...


Posted by °Mike° on September 22nd, 2003


You are infected with the HuntBar search hijacker.

http://www.doxdesk.com/parasite/HuntBar.html

"Stability problems
HuntBar/BTLink and SToolbar seems to cause IE to crash often
on some setups with an 'Exception E Access Violation'."


Safe Hex
http://www.claymania.com/safe-hex.html

Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html


Anti-spyware:
---------------------
Spybot Search & Destroy
http://spybot.eon.net.au/
http://www.safer-networking.org/

Ad-Aware
http://www.lavasoftusa.com/

Spyware Blaster
http://www.wilderssecurity.net/spywareblaster.html

HijackThis
http://www.tomcoyote.org/hjt/


Online Antivirus scanners:
--------------------------
http://housecall.trendmicro.com/hous...start_corp.asp
http://www.kaspersky.com/remoteviruschk.html
http://security.symantec.com/sscv6/default.asp
http://www.pandasoftware.com/activescan/activescan.asp
http://commandondemand.com/eval/index.cfm
http://www.ravantivirus.com/scan/ [See **]
http://www.bitdefender.com/scan/licence.php
http://www.pcpitstop.com/antivirus/default.asp
http://scan.sygatetech.com/prestealthscan.html

** Caveat:
http://archives.neohapsis.com/archiv...3-07/0240.html

Anti-virus programs:
--------------------
eZ Antivirus (Computer Associates)
http://www.my-etrust.com/products/Antivirus.cfm

Vet (Computer Associates)
http://www.vet.com.au/html/products/index.html

Sophos
http://www.sophos.com/products/software/antivirus/

NOD32
http://www.nod32.com/home/home.htm

KAV
http://www.kaspersky.com/

Norman Virus Control
http://www.norman.com/products_nvc.shtml

F-Prot
http://www.f-prot.com/download/

AVG
http://www.grisoft.com/


Online Antitrojan scanner:
----------------------
http://www.trojanscan.com/


Anti-trojan programs:
----------------------
Trojan Remover
http://www.simplysup.com/

Trojan Hunter
http://www.misec.net/trojanhunter.jsp

Trojan Defence Suite (TDS-3)
http://tds.diamondcs.com.au/

Tauscan
http://www.agnitum.com/products/tauscan/




On Mon, 22 Sep 2003 14:51:36 GMT, in
<Y%Dbb.60034$NM1.23666@newsread2.news.atl.earthlin k.net>
Kurt Engel scrawled:

--
STGP, OGPE24HSHD