We have no sound at all.

We have a Dell Inspiron computer with XP Professional loaded on it.

When trying to use media player we get message that either there is not a
sound card installed, not functioning properly or is being used by another
program.

We have run all kinds of trojan removers, spyware and Kapersky. During a
spyware scan, found that viewpoint was loaded on it. Got rid of that.

Also went to Creative in Program files, had it do a diagnostic and hardware
tested fine, everything in software was fine except for the Mixer.

Any clues of what could be wrong???

Thanks for your help, Judy.