- Outlook sent e-mail blocked by Symantec AV for SMTP Gateways - malformed mime file.
- Posted by Rush Wickes on March 7th, 2004
I have been having trouble with getting e-mails through to a state agency
ever since they implemented Symantec Antivirus for SMTP Gateways last year.
I am using Outlook 2002 (on a Windows 2000 OS) to send my messages, but they
are getting blocked at that end by the Symantec program with the explanation
of:
02-Mar-2004 13:41:51 Action: Scan Error From: rush@nonprofit.org To:
KellerDK@stateagency.state.va.us
Subject: Test of white list. Size: 5069 SMTP ID: M2004030213415022766
Info: Message could not be scanned completely. Scan Status: 56 - Malformed
MIME file.
(Note, I have changed the from and to attributes to deter spam harvesting)
What exactly is "56 - Malformed Mime File"? I'm aware that the mime file
issue is limited to Outlook and Outlook Express mail clients, but is there
any way to correct this problem of having e-mail automatically flagged at
the recipient end as being bad? They have even entered my e-mail address
and domain on the 'white list' in Symantec, but that still has the same
result. I should add that I've been able to send them e-mail through our
web mail interface without complication, so it would seem the problem is
limited to Outlook.
Any thoughts?
--
- Posted by °Mike° on March 7th, 2004
<Followup-To set to 24hoursupport.helpdesk>
Scan error 32 or scan error 56 appears in the Symantec
AntiVirus for SMTP Gateways reports
http://makeashorterlink.com/?G50F543A7
On Sun, 7 Mar 2004 14:13:06 -0500, in
<104mt0ke7orkt9d@corp.supernews.com>
Rush Wickes scrawled:
--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html
- Posted by Rush Wickes on March 7th, 2004
"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:407a7683.22525671@localhost.dot.net...
The document says in part:
"AV for SMTP processes email according to MIME standards. AV for SMTP
handles malformed email that does not conform to MIME standards in one of
three ways."
Is there anything I can do at my end to check my Outlook system to make sure
it is meeting these vague 'MIME standards'?
--
- Posted by °Mike° on March 7th, 2004
On Sun, 7 Mar 2004 15:03:20 -0500, in
<104mvuq2u5ala02@corp.supernews.com>
Rush Wickes scrawled:
Make sure that your Windows Updates are current.
Make sure that you have the latest cumulative updates:
Outlook Express
April 2003, Cumulative Patch for Outlook Express (330994)
http://www.microsoft.com/windows/ie/...94/default.asp
Internet Explorer
February 2004 Cumulative Security Update for Internet Explorer (832894)
http://www.microsoft.com/technet/sec...n/ms04-004.asp
Additionally, you could always use a properly compliant mail client. 
And if you want to get technical:
http://www.faqs.org/rfcs/rfc1521.html
http://www.faqs.org/rfcs/rfc2045.html
--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html
