Tech Support > Computers & Technology > winlogon.exe
winlogon.exe
Posted by Jay on January 13th, 2004


I've been having troubles with my PC recently. Details below.
At the moment when Windows starts the HDD chugs away for quite a while.
I go into task manager and see that winlogon.exe is taking about 30% of the
CPU.
This goes on for about 3 minutes before it stops (this was never the case
before).

PC details:
Standalone Win2k Pro.
Always log on as same user.
Very few TSRs (mainly Kerio firewall and AVG anti-virus)
1.1GHz chip
256MB RAM
30GB W/D HDD (NTFS)

PC Problem history:
PC will hang (often) only resolution is the reset button.
Happens regardless if I'm sitting at the PC. Happens regardless of what apps
are running.
Sometimes it won't happen for 2 hours, sometimes after 2 minutes.
I wondered if it was a Windows problem but it has happened during POST.
I have opened the case and given it a good blast of air to remove all dust.
I have checked that all cards are seated.
I've run chkdisk and scandisk - both report no problems.

I'm wondering if the hanging and the lenghty winlogon process at windows
start-up could be HDD related?
Hanging because the HDD has responded badly to a read/write request.
Winlogon.exe taking an age due to slow read/write?
All guess work.

Any ideas?
Jay


---
Yo! outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.560 / Virus Database: 352 - Release Date: 8/01/2004


Posted by °Mike° on January 13th, 2004


Check for overheating and bad RAM. Also, your suggestion
about physical defects on the hard drive could also be a
factor.


On Wed, 14 Jan 2004 12:21:01 +1300, in
<V5%Mb.11101$9k7.208121@news.xtra.co.nz>
Jay scrawled:

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Posted by Jay on January 13th, 2004



"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:400c8519.19809390@localhost.dot.net...
Cheers Mike.
I have some freeware version of SiSoftware Sandra which tells me "stuff"
Only thing is, I'm not 100% what I'm reading!
It says:

Processor
Model : AMD Athlon(tm) Processor
Speed : 1.10GHz
Model Number : 1102 (estimated)
Performance Rating : PR1466 (estimated)
Type : Standard
Package : Socket A PGA
Multiplier : 11/1x
Generation : G7
Name : Athlon M4 (Thunderbird) 650-1.4GHz 1.7-1.8V
Revision/Stepping : 4 / 2 (0)
Stepping Mask : A4..A8
Core Voltage Rating : 1.750V
Maximum Physical / Virtual Addressing : 36-bit / 32-bit
Power Rating(s)
CPU Core Power : 160W (estimated)
Sensors
Auto Fan Speed Control : No
CPU Fan Speed : 5075rpm
CPU Voltage : 3.10V

Performance Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Warning 2528 : System monitor device implementation is known to vary.
Warning 236 : Vcore higher than rated maximum. Check Vcore setting!

I haven't done any overclocking.
Any ideas?

Jay



---
Yo! outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.560 / Virus Database: 352 - Release Date: 8/01/2004



Posted by Jay on January 13th, 2004


outgoing sig off
Off to look at AIDA

Jay

"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:4015887b.20675406@localhost.dot.net...


Posted by °Mike° on January 13th, 2004


SiSoft Sandra is a pile of crap. Try Aida32 instead.
http://www.aida32.hu/aida32.php

And please turn off the borked AVG sig. -- it serves no purpose,
other than to advertise for Grisoft.

Right click the AVG icon in the system tray and select the
E-mail scanner tab. Uncheck 'Certify Outgoing Messages'.
Apply / OK.


On Wed, 14 Jan 2004 13:01:43 +1300, in
<5I%Mb.11134$9k7.208786@news.xtra.co.nz>
Jay scrawled:

<snip>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Posted by Jay on January 13th, 2004



"Jay" <qpr@*spamfree*xtra.co.nz> wrote in message
news:IR%Mb.11145$9k7.208790@news.xtra.co.nz...
If I can get my PC to stay on it's feet long enough for the d/l to complete
Grrrrr!





Posted by Jay on January 14th, 2004


ok so I d/l AIDA
What do I need to do in order for it to test my CPU/MOBO/HDD in order to
find any potential problems?
I would RTFM but the help menu contains only 'contact' and 'about'

Jay


"Jay" <qpr@*spamfree*xtra.co.nz> wrote in message
news:6q0Nb.11176$9k7.209289@news.xtra.co.nz...


Posted by °Mike° on January 14th, 2004


Computer / Sensor -- that will tell you your temperatures.

Check your RAM also. Have somebody download these for you,
if necessary.

WinDiag
http://oca.microsoft.com/en/windiag.asp

DocMemory
http://www.docmemory.com/PAGE/products/doc/docinfo.asp


On Wed, 14 Jan 2004 14:10:06 +1300, in
<cI0Nb.11197$9k7.209579@news.xtra.co.nz>
Jay scrawled:

<snip>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Posted by Jay on January 14th, 2004



"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:401e987f.24774531@localhost.dot.net...
Continued thanks Mike.
This is what it says, as I said they mean nothing to me (as a software
developer!)

Aux = 22c (72f)
cpu fan = 5000 RPM
CPU Core = 3.04v
+2.5v = 3.04v
+3.3v = 3.33v
+5v = 6.31v
+12v = 15.29v

Will check them now - cheers

Jay



Posted by °Mike° on January 14th, 2004


Woah! You're voltages seem way out. Is this unit overclocked?
What about your CPU temperature? You never posted that.
I suggest you start reading your motherboard manual, specifically
about the voltages, and how to check/change them.


On Wed, 14 Jan 2004 14:23:30 +1300, in
<KU0Nb.11217$9k7.209554@news.xtra.co.nz>
Jay scrawled:

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Posted by ICee on January 14th, 2004


Jay wrote:
the power supply has a problem, or the motherboard voltage regulator is
bad, perhaps due to bad capacitors. Look at these pictures to see if
the capacitors may be bad (click to enlarge):
http://www.motherboardrepair.com/index.php?sec=images



Posted by Jay on January 14th, 2004



"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:40219c89.25808796@localhost.dot.net...
Yikes!
Never/wouldn't overclock.
No idea, I posted all the info that I got from 'computer-sensor'.
Hmmm finding it may be fun
The CMOS/MOBO are in the identical state they were when I bought them approx
2.5yrs ago.
If something had changed it would have to be by the hand of another.

Jay







Posted by Jay on January 14th, 2004


PS

Motherboard Properties:
Motherboard ID
10/05/2000-VT8363-VT686A-6A6LMF09C-00
Motherboard Name FIC AZ11/AZ31

Front Side Bus Properties:
Bus Type DEC Alpha EV6
Bus Width 64-bit
Real Clock 100 MHz (DDR)
Effective Clock 200 MHz
Bandwidth 1600 MB/s

Memory Bus Properties:
Bus Type SDR SDRAM
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Chipset Bus Properties:
Bus Type PCI
Bus Width 32-bit
Real Clock 33 MHz
Effective Clock 33 MHz
Bandwidth 133 MB/s

Motherboard Manufacturer:
Company Name First International
Computer, Inc.
Product Information
http://www.fic.com.tw/product/motherboard
BIOS Download
http://www.fic.com.tw/support/motherboard



"°Mike°" <ZHNTPDWBLECA@fcnzzbgry.pbz> wrote in message
news:40219c89.25808796@localhost.dot.net...


Posted by ICee on January 14th, 2004


Jay wrote:
the power supply has a problem, or the motherboard voltage regulator is
bad, perhaps due to bad capacitors. Look at these pictures to see if
the capacitors may be bad (click to enlarge):
http://www.motherboardrepair.com/index.php?sec=images



Posted by Jay on January 14th, 2004



"ICee" <icee@nospam.invalid> wrote in message
news:la1Nb.191$Tz1.261031@news2.news.adelphia.net. ..
Looked at the MOBO all barrel shaped (???) capacitors seem intact.



Posted by ICee on January 14th, 2004


Jay wrote:
There should be no bulging on the top or the sides and no orange/brown
discoloration on the tops or bottoms of the capacitors. If you look at
the web site I gave you, look at the BE6II Bad Caps picture at the upper
right side of the page (click to enlarge) and you will see a perfect
example of what they should *not* look like.
If they all look alright, then your power supply may be bad. In any
case, it's amazing that the system still runs with voltages that high.



Posted by Jay on January 14th, 2004



"ICee" <icee@nospam.invalid> wrote in message
news:In1Nb.193$Tz1.263574@news2.news.adelphia.net. ..

Yes looked at them all and they all look like the sparkly versions in the
BE611 image.
I'm very much the novice in this area... is there a way for a person to test
if the PS is doing as it should.
Baring in mind I have no PhDs in electronics nor access to measuring
hardware/instruments.

Jay



Posted by °Mike° on January 14th, 2004


On Wed, 14 Jan 2004 14:42:18 +1300, in
<ka1Nb.11233$9k7.209860@news.xtra.co.nz>
Jay scrawled:

You seem way out of your depth. I suggest you have a competent
technician take a look at it for you.

<snip>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Posted by ICee on January 14th, 2004


Jay wrote:
Unfortunately, the only way to confirm this is to use a DVM (Digital
Volt Meter) to check the voltages coming from the power supply. If the
capacitors look alright, then it's probably a problem with the power
supply. Aida32 is a good program and the readings are probably
accurate. It measures the voltages correctly on my system, as confirmed
by direct measurement and another program.

Your problems may be due to the high voltage and/or the CPU and/or
memory overheating due to higher than normal voltages. In any case, it
should be checked into.



Posted by ICee on January 14th, 2004


Jay wrote:
Unfortunately, the only way to confirm this is to use a DVM (Digital
Volt Meter) to check the voltages coming from the power supply. If the
capacitors look alright, then it's probably a problem with the power
supply. Aida32 is a good program and the readings are probably
accurate. It measures the voltages correctly on my system, as confirmed
by direct measurement and another program.

Your problems may be due to the high voltage and/or the CPU and/or
memory overheating due to higher than normal voltages. In any case, it
should be checked into.




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