Tech Support > Microsoft Windows > Customizing > Nero Uninstall Issue
Nero Uninstall Issue
Posted by JCO on March 25th, 2008


I had the Nero 8 Demo installed, but no longer have the original
installation files. I now have the full blown licensed version of Nero 7
(which is actually Nero 7.9). I can't install the 7.9 version because the
system detects a newer version (even though the newer version Demo period
has expired). I can't uninstall version 8 because of some errors.

How can I get version 8 off my machine so I can install version 7.9?
I've tried renaming the folder on my harddrive and renaming the folder in
the Registry but Ver 7.9 still detects version 8 installed.

Thanks


Posted by Leonard Grey on March 25th, 2008


You have a question for Nero technical support or (probably better) a
newsgroup or forum that knows about Nero software.

---
Leonard Grey
Errare humanum est

JCO wrote:

Posted by Yves Leclerc on March 25th, 2008



You could always re-download Nero 8 and then try uninstalling it.
http://www.nero.com/enu/downloads-nero8-trial.php


On 25/03/2008 " JCO" <J.Oliviero@verizon.net> wrote:

Posted by nass on March 25th, 2008




"JCO" wrote:

Hi JCO,
Try to use the Clean Tool for Nero8, then run a disk clean up on your
machine and Reboot then try the other version of Nero!.

Nero 8 CleanTool
http://www.nero.com/eng/support-nero...utilities.html
HTH.
nass
----
http://www.nasstec.co.uk

Posted by JCO on March 25th, 2008


Yes, if I can find it. That is what the problem is. I don't have the
download.
I will do some searching and see if it is something I can find and download
again. Just worried the installer will detect it and say that it is already
installed.

I will let you know if I can get this done (if I can find it).
Thanks

"Yves Leclerc" <yveslec(NOSPAM)@gmail.com> wrote in message
news:%2338ZTUqjIHA.4396@TK2MSFTNGP04.phx.gbl...


Posted by JCO on March 25th, 2008


I will review and get back to you.
Thanks so much.

"nass" <nass@discussions.microsoft.com> wrote in message
news:22E6F13B-3EBB-41DB-BBF5-0A473DD97CE4@microsoft.com...


Posted by Tom [Pepper] Willett on March 25th, 2008


He gave you the URL to *re* download it ;-)

" JCO" <J.Oliviero@verizon.net> wrote in message
news:becGj.3640$Qv5.2418@trnddc03...
: Yes, if I can find it. That is what the problem is. I don't have the
: download.
: I will do some searching and see if it is something I can find and
download
: again. Just worried the installer will detect it and say that it is
already
: installed.
:
: I will let you know if I can get this done (if I can find it).
: Thanks
:
: "Yves Leclerc" <yveslec(NOSPAM)@gmail.com> wrote in message
: news:%2338ZTUqjIHA.4396@TK2MSFTNGP04.phx.gbl...
: >
: > You could always re-download Nero 8 and then try uninstalling it.
: > http://www.nero.com/enu/downloads-nero8-trial.php
: >
: >
: > On 25/03/2008 " JCO" <J.Oliviero@verizon.net> wrote:
: >>I had the Nero 8 Demo installed, but no longer have the original
: >>installation files. I now have the full blown licensed version of Nero
7
: >>(which is actually Nero 7.9). I can't install the 7.9 version because
the
: >>system detects a newer version (even though the newer version Demo
period
: >>has expired). I can't uninstall version 8 because of some errors.
: >>
: >>How can I get version 8 off my machine so I can install version 7.9?
: >>I've tried renaming the folder on my harddrive and renaming the folder
in
: >>the Registry but Ver 7.9 still detects version 8 installed.
: >>
: >>Thanks
: >>
: >>
:
:


Posted by JCO on March 26th, 2008


I downloaded and installed it. It had some errors installing but did not
abort.
It was a good enough installation that I was able to uninstall it.
Great... it worked.
Thanks again

"Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:uB1o%238rjIHA.4164@TK2MSFTNGP02.phx.gbl...



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