Tech Support > Microsoft Windows > Drivers > Unknown Manufacturer Unsuported Device Driver Type
Unknown Manufacturer Unsuported Device Driver Type
Posted by cybersloth on May 27th, 2005


XP Pro SP2

I have previously used the above device type to provide support for Minolta
Dimage Scan Dual Film Scanner, once installed as this device type the
associated software can find and use the scanner, I have done this many
times on Intel based machines under W2K and XP Pro & XP Pro SP2

I have recently purchased and AMD64 based machine and installed XP Pro and
the driver type no longer exists, it is also missing after installing SP2,
is this device type only available on intel based PCs or has it been
withdrawn form current XP distributions ?

Is there a way arround this problem ?

Thanks

Cybersloth


Posted by Jeff McCashland [MSFT] on June 9th, 2005


Cybersloth,

Could you provide more details on how you are installing the driver for the
scanner? Is the scanner installed using an INF file? Is the problem that
the driver will not install, or that applications are expecting it to be a
specific device type? Is any software able to use the scanner? IE: can
you scan from Microsoft applications such as Word, Publisher, Picture It!,
or from other 3rd party image applications?

Do you happen to know if the associated applications are using TWAIN, WIA,
or another mode to access the scanner?

Thanks,
[MS] Jeff McCashland
jeffm@online.microsoft.com

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