Tech Support > Computers & Technology > Games > Please Help With Lockup Problem
Please Help With Lockup Problem
Posted by JD on December 22nd, 2007


Here is the frustrating problem. I experience these lockups about once a
week, and only with the Windows Spider Solitaire game. I hear a "click" from
the computer, and then--the mouse pointer is frozen. No keyboard. Nothing to
do but power off the computer.
I should also note that when the Spider Solitaire game begins, the screen
"flickers" a bit, sometimes more than once.
With the regular Solitaire game, I get cards that are supposed to move, but
don't move. The space is supposed to be open, but a card remains and no
other card can be placed there. Often a small "corner" or edge of a card
remains visible under a stack or in the middle of the rows.
I understand that the video driver is the "usual suspect," but note that for
more than two years we used the generic Windows-supplied video driver with
no problems. When these problems began (several months ago) I downloaded and
installed the latest driver package from Nvidia. The problems continue.
I also note that we are heavy users of Internet Explorer, Outlook Express,
Office, and Media Player. And we never have problems with those
applications. Only with the above-mentioned games.
Is it far-fetched to think that uninstalling and re-installing the Windows
games might help? Spider Solitaire has been played literally thousands of
times. Is that at all possible?
I would greatly appreciate any suggestions. There must be an answer short of
just buying a new computer! (Or possilby a new video card?)


Posted by Jimmy S. on January 5th, 2008


Hi JD,

You might have an overheating problem with your video card.
This could be due to dust preventing proper air ventilation.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______

JD Wrote:
=================
| Here is the frustrating problem. I experience these lockups about once a
| week, and only with the Windows Spider Solitaire game. I hear a "click" from
| the computer, and then--the mouse pointer is frozen. No keyboard. Nothing to
| do but power off the computer.
| I should also note that when the Spider Solitaire game begins, the screen
| "flickers" a bit, sometimes more than once.
| With the regular Solitaire game, I get cards that are supposed to move, but
| don't move. The space is supposed to be open, but a card remains and no
| other card can be placed there. Often a small "corner" or edge of a card
| remains visible under a stack or in the middle of the rows.
| I understand that the video driver is the "usual suspect," but note that for
| more than two years we used the generic Windows-supplied video driver with
| no problems. When these problems began (several months ago) I downloaded and
| installed the latest driver package from Nvidia. The problems continue.
| I also note that we are heavy users of Internet Explorer, Outlook Express,
| Office, and Media Player. And we never have problems with those
| applications. Only with the above-mentioned games.
| Is it far-fetched to think that uninstalling and re-installing the Windows
| games might help? Spider Solitaire has been played literally thousands of
| times. Is that at all possible?
| I would greatly appreciate any suggestions. There must be an answer short of
| just buying a new computer! (Or possilby a new video card?)



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