Tech Support > Computers & Technology > Games > reinstalling
reinstalling
Posted by martin1208j on November 27th, 2007


Hi Jimmy

I have a similar problem but with Lego Star Wars II.

I have tried you suggestions but they don't work for my problem!

If you try to play the game, it starts to Install but then asks if you want
to Uninstall when you click OK the error message is the same 0x80040702 but
the legend is Failed to load DLL:LSW2_GameExplorerHelper.

The game does not appear to have loaded properly. There is no folder
anywhere (in My Computer or My Documents) and it does not appear in Start/All
Programs. I found 3 files in c:\windows\Prefetch which I have deleted. I
then ran pctools Registry Mechanic but it did not identify any related stray
registry keys for this game (clean bill of health here). I have also
downloaded and tried the latest patch for this game from lucasart.com but get
the same result.

The program is in the Add/Remove programs in Control Panel. But when
Uninstalling from this location, exactly the same happens as described above
when trying to play the game!!

I would be very grateful if you could solve this one for me.

Regards

martin1208j

"Jimmy S." wrote:

Posted by Olórin on November 28th, 2007


"martin1208j" <martin1208j@discussions.microsoft.com> wrote in message
newsC42915E-F866-4964-804E-9593D1DE344B@microsoft.com...
"GameExplorerHelper".... are you running XP or Vista?



Posted by martin1208j on November 28th, 2007


I am running XP !

Regards


"Olórin" wrote:

Posted by Olórin on November 29th, 2007



"martin1208j" <martin1208j@discussions.microsoft.com> wrote in message
news:21BCEB06-50D3-452B-82C5-8A3D0C303E08@microsoft.com...
Seems to be a Securom-related problem. On the Lucas Arts forum, some suggest
trying a Lucas Arts patch for the installer, for others it worked using one
from GameCopyWorld. Someone else got it to work using an illegal modified
..exe (which I am by no means recommending that you do). Beyond that I can
find no trace of a sure-fire fix, though you may have more success with
searching (after all, you've got the motivation!).




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