Tech Support > Microsoft Windows > Hardware > Bluetooth Problem
Bluetooth Problem
Posted by nojo901 on May 7th, 2008


My XP Pro laptop comes with a built-in Broadcom BT device and driver.
To be able to synch my Blackberry, I need to use the Windows driver instead.
i have two problems:
1) I cannot remove the Broadcom - it is not listed under add/remove software
and when I try to do it in device manager, only one of the two Broadcom BT
items listed under BT have a remove option AND when I remove the one that I
can remove, the Scand For Hardware Changes option automatically reinstalls
the Broadcom software.
2) I cannot find a download for the Windows BT driver.
Very annoying!

Posted by mikeyhsd on May 7th, 2008


you probably need to DISABLE the device instead of uninstalling it.



mikeyhsd@sprintpcs.com



"nojo901" <nojo901@discussions.microsoft.com> wrote in message news:975208BF-48CE-424C-8622-7EF3DD312F60@microsoft.com...
My XP Pro laptop comes with a built-in Broadcom BT device and driver.
To be able to synch my Blackberry, I need to use the Windows driver instead.
i have two problems:
1) I cannot remove the Broadcom - it is not listed under add/remove software
and when I try to do it in device manager, only one of the two Broadcom BT
items listed under BT have a remove option AND when I remove the one that I
can remove, the Scand For Hardware Changes option automatically reinstalls
the Broadcom software.
2) I cannot find a download for the Windows BT driver.
Very annoying!

Posted by nojo901 on May 7th, 2008


Thank you mikey.
Sadly, there does not seem to be a DISABLE option listed under Actions?

"mikeyhsd" wrote:

Posted by smlunatick on May 12th, 2008


On May 7, 9:06*am, nojo901 <nojo...@discussions.microsoft.com> wrote:
Microsoft's Bluetooth protocol is not a separate download. These are
normally part of Service Pack 2 (SP2.) However, your laptop is
delivered with Widcomm / Broadcom version so you need to consult with
the laptop's tech support web site.


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