I have a Toshiba Satellite A30 Laptop and i am having a problem with the dvd
rom drive, i will not recognise any media i put in to it, i've checked the
device manager and it shows the drive as working ok, i've also uninstalled
the drivers and reinstalled but still the same. HELP ANYONE !!!!

In news:FF10A200-CAB9-44B3-8F4B-DD0F1B396223@microsoft.com,
Andy Blair had this to say:

My reply is at the bottom of your sent message:

> I have a Toshiba Satellite A30 Laptop and i am having a problem with
> the dvd rom drive, i will not recognise any media i put in to it,
> i've checked the device manager and it shows the drive as working ok,
> i've also uninstalled the drivers and reinstalled but still the same.
> HELP ANYONE !!!!

Ignore the page title and try the advice here:

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general...VD_drives.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

Thanks for the info, none of it has worked, the device manager says that the
device is working properly but it will not spin the disc or read the info,
any other hints ???

Andy

"Galen" wrote:

> In news:FF10A200-CAB9-44B3-8F4B-DD0F1B396223@microsoft.com,
> Andy Blair had this to say:
>
> My reply is at the bottom of your sent message:
>
> > I have a Toshiba Satellite A30 Laptop and i am having a problem with
> > the dvd rom drive, i will not recognise any media i put in to it,
> > i've checked the device manager and it shows the drive as working ok,
> > i've also uninstalled the drivers and reinstalled but still the same.
> > HELP ANYONE !!!!
>
> Ignore the page title and try the advice here:
>
> Missing CD/DVD Drives:
> http://kgiii.info/windows/XP/general...VD_drives.html
>
> --
> Galen - MS MVP - Windows (Shell/User & IE)
> http://dts-l.org/
> http://kgiii.info/
>
> "We approached the case, you remember, with an absolutely blank mind,
> which is always an advantage. We had formed no theories. We were simply
> there to observe and to draw inferences from our observations." -
> Sherlock Holmes
>
>
>

Call you local Toshiba Service Center and they can check the drive. If it's
still under guarantee, they will replace it.
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



"Andy Blair" <AndyBlair@discussions.microsoft.com> wrote in message
news:2C2DFBC1-6805-41C8-8B8A-C01AC1AC9054@microsoft.com...
> Thanks for the info, none of it has worked, the device manager says that
> the
> device is working properly but it will not spin the disc or read the info,
> any other hints ???
>
> Andy
>
> "Galen" wrote:
>
>> In news:FF10A200-CAB9-44B3-8F4B-DD0F1B396223@microsoft.com,
>> Andy Blair had this to say:
>>
>> My reply is at the bottom of your sent message:
>>
>> > I have a Toshiba Satellite A30 Laptop and i am having a problem with
>> > the dvd rom drive, i will not recognise any media i put in to it,
>> > i've checked the device manager and it shows the drive as working ok,
>> > i've also uninstalled the drivers and reinstalled but still the same.
>> > HELP ANYONE !!!!
>>
>> Ignore the page title and try the advice here:
>>
>> Missing CD/DVD Drives:
>> http://kgiii.info/windows/XP/general...VD_drives.html
>>
>> --
>> Galen - MS MVP - Windows (Shell/User & IE)
>> http://dts-l.org/
>> http://kgiii.info/
>>
>> "We approached the case, you remember, with an absolutely blank mind,
>> which is always an advantage. We had formed no theories. We were simply
>> there to observe and to draw inferences from our observations." -
>> Sherlock Holmes
>>
>>
>>

In news:%23OrhYMuGGHA.4036@TK2MSFTNGP12.phx.gbl,
Cari (MS-MVP) had this to say:

My reply is at the bottom of your sent message:

> Call you local Toshiba Service Center and they can check the drive. If
> it's still under guarantee, they will replace it.
>
> "Andy Blair" <AndyBlair@discussions.microsoft.com> wrote in message
> news:2C2DFBC1-6805-41C8-8B8A-C01AC1AC9054@microsoft.com...
>> Thanks for the info, none of it has worked, the device manager says
>> that the
>> device is working properly but it will not spin the disc or read the
>> info, any other hints ???
>>
>> Andy
>>
>> "Galen" wrote:
>>
>>> In news:FF10A200-CAB9-44B3-8F4B-DD0F1B396223@microsoft.com,
>>> Andy Blair had this to say:
>>>
>>> My reply is at the bottom of your sent message:
>>>
>>>> I have a Toshiba Satellite A30 Laptop and i am having a problem
>>>> with the dvd rom drive, i will not recognise any media i put in to
>>>> it, i've checked the device manager and it shows the drive as
>>>> working ok, i've also uninstalled the drivers and reinstalled but
>>>> still the same. HELP ANYONE !!!!
>>>
>>> Ignore the page title and try the advice here:
>>>
>>> Missing CD/DVD Drives:
>>> http://kgiii.info/windows/XP/general...VD_drives.html
>>>
>>> --
>>> Galen - MS MVP - Windows (Shell/User & IE)
>>> http://dts-l.org/
>>> http://kgiii.info/
>>>
>>> "We approached the case, you remember, with an absolutely blank
>>> mind, which is always an advantage. We had formed no theories. We
>>> were simply there to observe and to draw inferences from our
>>> observations." - Sherlock Holmes

Yup, exactly as above. If the fix(es) from the page did nothing and you
tried all of them properly it's hardware issues meaning you'll need to
replace it.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes