Help,

My PC mouse is not working! It does not response whether I try a USB or a
PS/2. I looked for conflicts and noticed a problem with Simple
Communications Controller.

On uninstalling this device and then rebooting, it finds the device but on
installing the default recommended driver it says it had a problem
installing it. As I do not know what it is trying to install I do not know
what to do.
Manual installations of mouse drivers did not help.

Any suggestions?

Kind regards

Dave

Does your modem work?
do you have a modem installed?
Modem is PCI Simple communications device.

Mouse might be in conflict with modem.

USB mouse uses USB hub. Should not be in conflict. Does other usb devices
work?

Lock in device manger fro related devices. anything with red/yellow next to
it. also, look at device resources to see if show conflicts here

--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"Dave Smithz" wrote:

> Help,
>
> My PC mouse is not working! It does not response whether I try a USB or a
> PS/2. I looked for conflicts and noticed a problem with Simple
> Communications Controller.
>
> On uninstalling this device and then rebooting, it finds the device but on
> installing the default recommended driver it says it had a problem
> installing it. As I do not know what it is trying to install I do not know
> what to do.
> Manual installations of mouse drivers did not help.
>
> Any suggestions?
>
> Kind regards
>
> Dave
>
>
>

Does the mouse work?

"Dixonian69" wrote:

> Does your modem work?
> do you have a modem installed?
> Modem is PCI Simple communications device.
>
> Mouse might be in conflict with modem.
>
> USB mouse uses USB hub. Should not be in conflict. Does other usb devices
> work?
>
> Lock in device manger fro related devices. anything with red/yellow next to
> it. also, look at device resources to see if show conflicts here
>
> --
> Dennis S.
> I''m from Illinois. I hope I helped you. Good Luck.
>
>
> "Dave Smithz" wrote:
>
> > Help,
> >
> > My PC mouse is not working! It does not response whether I try a USB or a
> > PS/2. I looked for conflicts and noticed a problem with Simple
> > Communications Controller.
> >
> > On uninstalling this device and then rebooting, it finds the device but on
> > installing the default recommended driver it says it had a problem
> > installing it. As I do not know what it is trying to install I do not know
> > what to do.
> > Manual installations of mouse drivers did not help.
> >
> > Any suggestions?
> >
> > Kind regards
> >
> > Dave
> >
> >
> >

obviously, you don't understand the response!!
" Mouse might be in conflict with modem (ie pci comm controller)".

check for these files PS2 driver files.
c:\windows\system32\drivers\i8042prt.sys
c:\windows\system32\drivers\mouclass.sys

Is mouse connected to PS2 port or com port?
If com port, would conflict with PCI simple com controller.



--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"My answer" wrote:

> Does the mouse work?
>
> "Dixonian69" wrote:
>
> > Does your modem work?
> > do you have a modem installed?
> > Modem is PCI Simple communications device.
> >
> > Mouse might be in conflict with modem.
> >
> > USB mouse uses USB hub. Should not be in conflict. Does other usb devices
> > work?
> >
> > Lock in device manger fro related devices. anything with red/yellow next to
> > it. also, look at device resources to see if show conflicts here
> >
> > --
> > Dennis S.
> > I''m from Illinois. I hope I helped you. Good Luck.
> >
> >
> > "Dave Smithz" wrote:
> >
> > > Help,
> > >
> > > My PC mouse is not working! It does not response whether I try a USB or a
> > > PS/2. I looked for conflicts and noticed a problem with Simple
> > > Communications Controller.
> > >
> > > On uninstalling this device and then rebooting, it finds the device but on
> > > installing the default recommended driver it says it had a problem
> > > installing it. As I do not know what it is trying to install I do not know
> > > what to do.
> > > Manual installations of mouse drivers did not help.
> > >
> > > Any suggestions?
> > >
> > > Kind regards
> > >
> > > Dave
> > >
> > >
> > >

Hi there,

Thaks for the response. I've not got access to the afore mentioned PC at the
moment but the next time I am there with it I will check out the modem.

I will add though that the USB keyboard works fine. In fact the mouse is a
USB mouse (as is the keyboard) and on first inspection they were both pluged
into the PS/2 ports with adaptors. I tried different configurations (eg.
plugging mouse via usb and keyboard ps/2) and the same result always
occured, the mouse never worked.

Any more information that I can be armed with before I revisit where the
broken PC is would be very helpful (it is a frineds system).

Kind regards

Dave

You've got me confused. You or they had "both plugged into the PS/2 ports
with adapters"?
Both mouse and keyboard are "USB" devices and were plugged into PS/2 ports
via adapters?

Does computer have USB ports?

USB Keyboard does work whether plugged into PS/2 adapter or USB port?
USB mouse does NOT work whether in PS/2 adapter or USB port?

Do you have another mouse USB or PS/2 available to plug into this computer?
USB mouse could be bad.

USB mouse drivers for Optical mouse are:
c:\windows\system32\drivers\mouclass.sys
c:\windows\system32\drivers\mouhid.sys

Plug USB mouse and keyboard into USB ports.




--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"Dave Smithz" wrote:

> Hi there,
>
> Thanks for the response. I've not got access to the afore mentioned PC at the
> moment but the next time I am there with it I will check out the modem.
>
> I will add though that the USB keyboard works fine. In fact the mouse is a
> USB mouse (as is the keyboard) and on first inspection they were both plugged
> into the PS/2 ports with adapters. I tried different configurations (eg.
> plugging mouse via usb and keyboard ps/2) and the same result always
> occurred, the mouse never worked.
>
> Any more information that I can be armed with before I revisit where the
> broken PC is would be very helpful (it is a frineds system).
>
> Kind regards
>
> Dave
>
>
>

Sorry for the confusion. OK I went to look at the PC and at first it was
like this.
It had both a USB keyboard and mouse. However, using a USB to PS/2 adaptor
on each, the keyboard and mouse were both plugged into the PS/2 ports on the
PC.

I tried different configurations. At first I tried unplugging the mouse from
the PS/2 port, removing the USB to PS/2 adaptor and then plugging the mouse
into a built in USB port. This made no difference.

I then tried removing the USB to PS/2 adaptor from the keyboard and plugging
this into another built in USB port on the PC (no USB hubs were used). This
also made no difference (therefore the keyboard still worked but the mouse
did not).

I also tried plugging the mouse into the PS/2 (using adaptor) and keyboard
into USB but nothing changed.

By the way I have tried a different mouse also and this has not helped.

Hope this makes more sense.

Kind regards

Dave

So what kind of mouse did you try?

Did you check for drivers given?

What happened to PCI controller issue?

--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"Dave Smithz" wrote:

>
> Sorry for the confusion. OK I went to look at the PC and at first it was
> like this.
> It had both a USB keyboard and mouse. However, using a USB to PS/2 adaptor
> on each, the keyboard and mouse were both plugged into the PS/2 ports on the
> PC.
>
> I tried different configurations. At first I tried unplugging the mouse from
> the PS/2 port, removing the USB to PS/2 adaptor and then plugging the mouse
> into a built in USB port. This made no difference.
>
> I then tried removing the USB to PS/2 adaptor from the keyboard and plugging
> this into another built in USB port on the PC (no USB hubs were used). This
> also made no difference (therefore the keyboard still worked but the mouse
> did not).
>
> I also tried plugging the mouse into the PS/2 (using adaptor) and keyboard
> into USB but nothing changed.
>
> By the way I have tried a different mouse also and this has not helped.
>
> Hope this makes more sense.
>
> Kind regards
>
> Dave
>
>
>