I too have been having a very similar problem. The problem seems to appeared
sometime after I installed Norton Internet Security 2008. I used to be able
to insert a new (blank) or used Sony DVD+RW disc, then do a right click and a
format menu item would appear in the list. I could select the format menu
item and then do a quick format or a full format. Now this format menu item
has disappeared. I have Windows XP Professional SP2. The drive is a Philips
DVD+-RW DVD8701. Windows says this device is working properly. When I do a
properties on a new disc, it shows that the free space is 0 bytes. I have
Roxio Creator MyDVD Combo LE installed. I have deleted the upper and lower
filters in the appropriate registers as others have done, but to no avail. I
have been successful with the Advanced Troubleshooting Method 1: Test the
disc by copying files (see http://support.microsoft.com/kb/321641/). How do I
write to the DVD+RW disc? How can I format the disc? How can I get the format
menu to appear?

"SteelWheel" wrote:

"Frankie" wrote:

Sorry haven't posted here before, but i am having the same trouble cant do
anything with DVD+ or - RW disks two burning programs dont recognise them and
Adobe Premiere Elemnts falls over when it tries to write to disk.

I also use NAV2007 an Asus 1814BL ide drive and thought as it also failed in
safe mode I installed a SATA Asus 2014L1T drive same problem.

Maybe I should uninstall NAV - this is a major issue and someone needs to
help solve it. There are heaps of peoeple probably suffering and think their
DVD drive is faulty and just use DVD R disks which work fine.

I look forward to feedback.
Bunter

"Frankie" wrote: