I just got a new Dell XPS notebook with Windows XP Media edition.

My question/issue: I cannot open adobe PDF files that are e-mail
attachments. This is strange for at least two reasons: (1) I have downloaded
PDF files from the internet with no problems; (2) My older desktop has no
problem opening the same PDF file (an e-mail attachment) but I cannot open
the PDF file via my XPS (same e-mail, same file). When I click to open the
file, the Adobe program begins to open and then NOTHING! It says "finished,"
but it is completely blank.

Anyone know what is happening and what I can do to fix this? Is there
another forum I should direct my question to?

By the way, "third-party browser extensions" is enabled! Would
re-installing the Adobe reader be the answer? If so, why do I have no
problems reading other Adobe PDFs (the problem comes with trying to download
an Adobe file as an e-mail attachment).

Thanks,

John Dennis

What program are you using for E-mail?

Try saving the .pdf attachments to your hard drive first, then try to open
them.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com,
JD <JD@discussions.microsoft.com> hunted and pecked:
> I just got a new Dell XPS notebook with Windows XP Media edition.
>
> My question/issue: I cannot open adobe PDF files that are e-mail
> attachments. This is strange for at least two reasons: (1) I have
> downloaded PDF files from the internet with no problems; (2) My older
> desktop has no problem opening the same PDF file (an e-mail attachment)
> but I cannot open the PDF file via my XPS (same e-mail, same file). When
> I click to open the file, the Adobe program begins to open and then
> NOTHING! It says "finished," but it is completely blank.
>
> Anyone know what is happening and what I can do to fix this? Is there
> another forum I should direct my question to?
>
> By the way, "third-party browser extensions" is enabled! Would
> re-installing the Adobe reader be the answer? If so, why do I have no
> problems reading other Adobe PDFs (the problem comes with trying to
> download an Adobe file as an e-mail attachment).
>
> Thanks,
>
> John Dennis

John

pdf is a file extension that Adobe has a capability to open.
However, there are other programmes that use the pdf extension

http://www.filext.com/detaillist.php?extdetail=pdf

Ask the source of the file what programme was used to create it?

Is your anti-virus programme set to scan incoming mail?

What email programme are you using and what version?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"JD" <JD@discussions.microsoft.com> wrote in message
news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com...
>I just got a new Dell XPS notebook with Windows XP Media edition.
>
> My question/issue: I cannot open adobe PDF files that are e-mail
> attachments. This is strange for at least two reasons: (1) I have
> downloaded
> PDF files from the internet with no problems; (2) My older desktop has no
> problem opening the same PDF file (an e-mail attachment) but I cannot open
> the PDF file via my XPS (same e-mail, same file). When I click to open
> the
> file, the Adobe program begins to open and then NOTHING! It says
> "finished,"
> but it is completely blank.
>
> Anyone know what is happening and what I can do to fix this? Is there
> another forum I should direct my question to?
>
> By the way, "third-party browser extensions" is enabled! Would
> re-installing the Adobe reader be the answer? If so, why do I have no
> problems reading other Adobe PDFs (the problem comes with trying to
> download
> an Adobe file as an e-mail attachment).
>
> Thanks,
>
> John Dennis
>

Well, I am using a University e-mail on the University network. I have
never, in 5 years, had such a problem.

It will not allow me to save the document!

Again, the strange things are: (1) I have no problem opening the PDF from
the same e-mail on an older desktop; (2) I can open other Adobe PDF's on my
new Dell laptop (the one I am having the problem with). I just don't get it.

"Wesley Vogel" wrote:

> What program are you using for E-mail?
>
> Try saving the .pdf attachments to your hard drive first, then try to open
> them.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com,
> JD <JD@discussions.microsoft.com> hunted and pecked:
> > I just got a new Dell XPS notebook with Windows XP Media edition.
> >
> > My question/issue: I cannot open adobe PDF files that are e-mail
> > attachments. This is strange for at least two reasons: (1) I have
> > downloaded PDF files from the internet with no problems; (2) My older
> > desktop has no problem opening the same PDF file (an e-mail attachment)
> > but I cannot open the PDF file via my XPS (same e-mail, same file). When
> > I click to open the file, the Adobe program begins to open and then
> > NOTHING! It says "finished," but it is completely blank.
> >
> > Anyone know what is happening and what I can do to fix this? Is there
> > another forum I should direct my question to?
> >
> > By the way, "third-party browser extensions" is enabled! Would
> > re-installing the Adobe reader be the answer? If so, why do I have no
> > problems reading other Adobe PDFs (the problem comes with trying to
> > download an Adobe file as an e-mail attachment).
> >
> > Thanks,
> >
> > John Dennis
>
>

I am using a University network and their e-mail program. I have never ever
had a problem like this (remember, on my old desktop in my office, the PDF
file opens fine. The problem is with my new Dell laptop).

Yes, McAfee is set to scan e-mails. Should I turn this off?

"Gerry Cornell" wrote:

> John
>
> pdf is a file extension that Adobe has a capability to open.
> However, there are other programmes that use the pdf extension
>
> http://www.filext.com/detaillist.php?extdetail=pdf
>
> Ask the source of the file what programme was used to create it?
>
> Is your anti-virus programme set to scan incoming mail?
>
> What email programme are you using and what version?
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> "JD" <JD@discussions.microsoft.com> wrote in message
> news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com...
> >I just got a new Dell XPS notebook with Windows XP Media edition.
> >
> > My question/issue: I cannot open adobe PDF files that are e-mail
> > attachments. This is strange for at least two reasons: (1) I have
> > downloaded
> > PDF files from the internet with no problems; (2) My older desktop has no
> > problem opening the same PDF file (an e-mail attachment) but I cannot open
> > the PDF file via my XPS (same e-mail, same file). When I click to open
> > the
> > file, the Adobe program begins to open and then NOTHING! It says
> > "finished,"
> > but it is completely blank.
> >
> > Anyone know what is happening and what I can do to fix this? Is there
> > another forum I should direct my question to?
> >
> > By the way, "third-party browser extensions" is enabled! Would
> > re-installing the Adobe reader be the answer? If so, why do I have no
> > problems reading other Adobe PDFs (the problem comes with trying to
> > download
> > an Adobe file as an e-mail attachment).
> >
> > Thanks,
> >
> > John Dennis
> >
>
>
>

> Well, I am using a University e-mail on the University network.

Ask the University IT department then, since we have NFI what program you're
talking about.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:9422F7EE-43B0-4E13-869D-88188E2D1893@microsoft.com,
JD <JD@discussions.microsoft.com> hunted and pecked:
> Well, I am using a University e-mail on the University network. I have
> never, in 5 years, had such a problem.
>
> It will not allow me to save the document!
>
> Again, the strange things are: (1) I have no problem opening the PDF from
> the same e-mail on an older desktop; (2) I can open other Adobe PDF's on
> my new Dell laptop (the one I am having the problem with). I just don't
> get it.
>
> "Wesley Vogel" wrote:
>
>> What program are you using for E-mail?
>>
>> Try saving the .pdf attachments to your hard drive first, then try to
>> open them.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com,
>> JD <JD@discussions.microsoft.com> hunted and pecked:
>>> I just got a new Dell XPS notebook with Windows XP Media edition.
>>>
>>> My question/issue: I cannot open adobe PDF files that are e-mail
>>> attachments. This is strange for at least two reasons: (1) I have
>>> downloaded PDF files from the internet with no problems; (2) My older
>>> desktop has no problem opening the same PDF file (an e-mail attachment)
>>> but I cannot open the PDF file via my XPS (same e-mail, same file).
>>> When I click to open the file, the Adobe program begins to open and then
>>> NOTHING! It says "finished," but it is completely blank.
>>>
>>> Anyone know what is happening and what I can do to fix this? Is there
>>> another forum I should direct my question to?
>>>
>>> By the way, "third-party browser extensions" is enabled! Would
>>> re-installing the Adobe reader be the answer? If so, why do I have no
>>> problems reading other Adobe PDFs (the problem comes with trying to
>>> download an Adobe file as an e-mail attachment).
>>>
>>> Thanks,
>>>
>>> John Dennis

Yeh, I think it has someting to do with the University server settings.

I will let you know.

Thanks

"Wesley Vogel" wrote:

> > Well, I am using a University e-mail on the University network.
>
> Ask the University IT department then, since we have NFI what program you're
> talking about.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:9422F7EE-43B0-4E13-869D-88188E2D1893@microsoft.com,
> JD <JD@discussions.microsoft.com> hunted and pecked:
> > Well, I am using a University e-mail on the University network. I have
> > never, in 5 years, had such a problem.
> >
> > It will not allow me to save the document!
> >
> > Again, the strange things are: (1) I have no problem opening the PDF from
> > the same e-mail on an older desktop; (2) I can open other Adobe PDF's on
> > my new Dell laptop (the one I am having the problem with). I just don't
> > get it.
> >
> > "Wesley Vogel" wrote:
> >
> >> What program are you using for E-mail?
> >>
> >> Try saving the .pdf attachments to your hard drive first, then try to
> >> open them.
> >>
> >> --
> >> Hope this helps. Let us know.
> >>
> >> Wes
> >> MS-MVP Windows Shell/User
> >>
> >> In news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com,
> >> JD <JD@discussions.microsoft.com> hunted and pecked:
> >>> I just got a new Dell XPS notebook with Windows XP Media edition.
> >>>
> >>> My question/issue: I cannot open adobe PDF files that are e-mail
> >>> attachments. This is strange for at least two reasons: (1) I have
> >>> downloaded PDF files from the internet with no problems; (2) My older
> >>> desktop has no problem opening the same PDF file (an e-mail attachment)
> >>> but I cannot open the PDF file via my XPS (same e-mail, same file).
> >>> When I click to open the file, the Adobe program begins to open and then
> >>> NOTHING! It says "finished," but it is completely blank.
> >>>
> >>> Anyone know what is happening and what I can do to fix this? Is there
> >>> another forum I should direct my question to?
> >>>
> >>> By the way, "third-party browser extensions" is enabled! Would
> >>> re-installing the Adobe reader be the answer? If so, why do I have no
> >>> problems reading other Adobe PDFs (the problem comes with trying to
> >>> download an Adobe file as an e-mail attachment).
> >>>
> >>> Thanks,
> >>>
> >>> John Dennis
>
>

Don't you know that there is a guy sitting in a little office some where on
campus screwing with the settings. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:018B6E3B-45DB-48B1-BBCE-DBC36AAA0350@microsoft.com,
JD <JD@discussions.microsoft.com> hunted and pecked:
> Yeh, I think it has someting to do with the University server settings.
>
> I will let you know.
>
> Thanks
>
> "Wesley Vogel" wrote:
>
>>> Well, I am using a University e-mail on the University network.
>>
>> Ask the University IT department then, since we have NFI what program
>> you're talking about.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:9422F7EE-43B0-4E13-869D-88188E2D1893@microsoft.com,
>> JD <JD@discussions.microsoft.com> hunted and pecked:
>>> Well, I am using a University e-mail on the University network. I have
>>> never, in 5 years, had such a problem.
>>>
>>> It will not allow me to save the document!
>>>
>>> Again, the strange things are: (1) I have no problem opening the PDF
>>> from the same e-mail on an older desktop; (2) I can open other Adobe
>>> PDF's on my new Dell laptop (the one I am having the problem with). I
>>> just don't get it.
>>>
>>> "Wesley Vogel" wrote:
>>>
>>>> What program are you using for E-mail?
>>>>
>>>> Try saving the .pdf attachments to your hard drive first, then try to
>>>> open them.
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:45FFBDB6-70B8-44AD-A249-F8B997BA2359@microsoft.com,
>>>> JD <JD@discussions.microsoft.com> hunted and pecked:
>>>>> I just got a new Dell XPS notebook with Windows XP Media edition.
>>>>>
>>>>> My question/issue: I cannot open adobe PDF files that are e-mail
>>>>> attachments. This is strange for at least two reasons: (1) I have
>>>>> downloaded PDF files from the internet with no problems; (2) My older
>>>>> desktop has no problem opening the same PDF file (an e-mail
>>>>> attachment) but I cannot open the PDF file via my XPS (same e-mail,
>>>>> same file). When I click to open the file, the Adobe program begins
>>>>> to open and then NOTHING! It says "finished," but it is completely
>>>>> blank.
>>>>>
>>>>> Anyone know what is happening and what I can do to fix this? Is there
>>>>> another forum I should direct my question to?
>>>>>
>>>>> By the way, "third-party browser extensions" is enabled! Would
>>>>> re-installing the Adobe reader be the answer? If so, why do I have no
>>>>> problems reading other Adobe PDFs (the problem comes with trying to
>>>>> download an Adobe file as an e-mail attachment).
>>>>>
>>>>> Thanks,
>>>>>
>>>>> John Dennis