Tech Support > Microsoft Windows > Help and Support > Clean install reboots continuously when updating to SP1 or SP2
Clean install reboots continuously when updating to SP1 or SP2
Posted by DfBew on April 26th, 2006


I purchased a new HD and installed a stand-alone, non-domain, fresh copy of
XP Pro 4x with the same end results.

First steps: Immediately after installing XP, I ran MS Update and installed
latest update and rebooted. Ran MS Update again and installed SP2.

1st & 2nd attempts: System rebooted continuously even when I tried the
various Safe Mode and LKGC options. I then turned off reboot option in the
Windows Advanced Options boot menu and got the BSOD STOP 0x0000007B
(0xF8FC7528, .) error message. I ran through the various KB articles and then
through the various aumha.org articles with the same end results.

3rd attempt: I disabled the agp440 service through the Recovery Console and
had the same end results. The system would reboot at the mup service when
attempting the Safe Mode options. System rebooted continuously even when I
tried the various Safe Mode and LKGC options. I got the same BSOD STOP error
again.

4th attempt: I tried the repair option rather than deleting the partition
for a fresh install. All seemed well as the system finally made it much
further than just the first two bars on the startup splash screen. The system
then rebooted again and I disabled the reboot option in the boot menu to get
a Stop: c0000135 error. Going through the KB once again, there were no
resolutions that prevented the same end results.

I am still stuck with a fresh install of XP Pro (from partition deletion and
full format) with no SP1 or SP2. My system runs good and I keep a tight
network of hardware perimeter protection (for this PC and a wireless laptop
and two wireless peripheral devices), but I prefer to have the latest
software and security updates.

If anyone has experienced this problem of continuous reboots after
installing either the SP1 or SP2 service packs, typically at the agp440
process and where all of the other KB fixes below do NOT work, I would
appreciate a reply. My BIOS is up-to-date from Dell and set to PNP and my
processor is an Intel P4 and not based on Prescott stepping – the machine had
SP2 with the previous smaller hard drive. I performed my clean install with
only the monitor, keyboard, and mouse attached while all other device cords
were dangling along awaiting me to finish updating the PC.

I’ve utilized all of these KB articles with no luck:
http://support.microsoft.com/kb/122926/ (Troubleshooting Stop 0x0000007B.)
http://support.microsoft.com/kb/308041/ (Resources for troubleshooting
startup.)
http://support.microsoft.com/kb/310396/ (Windows XP logon screen.)
http://support.microsoft.com/kb/316401/ ("STOP 0x0000007B" error message.)
http://support.microsoft.com/kb/324764/ (Problems. load the Agp440.sys
service)
http://support.microsoft.com/kb/878474/ (System with the Mpegport.sys driver.)
http://support.microsoft.com/kb/885523/ (You receive a "Stop: c0000135".)

An option I am considering is installing the updates one by one, but I am
very concerned about what will happen when I reach the one update that is
likely causing this problem.
http://support.microsoft.com/kb/324720/ (List of fixes in Windows XP Service
Pack 1 and Windows XP Service Pack 1a)
http://support.microsoft.com/kb/811113/ (List of fixes included in Windows
XP Service Pack 2)


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