Tech Support > Microsoft Windows > Help and Support > computer crashes when internet explorer is opened
computer crashes when internet explorer is opened
Posted by daniel on November 13th, 2005


Every time I open internet explorer or windows media player my computer
crashes. it displays the blue screen of death for just a second before
reseting. it is xp pro with sp2. any help would be great .
Daniel

Posted by Amie on November 13th, 2005


Daniel
Same thing happened to my sisters computer - winxp home. The only time it
ever happed to me was in win 98, and when I contacted support I was told it
was a corruption and I needed to format and reboot. I ended up doing the same
thing to my sisters. Hope you dont have to got to extreme. Maybe someone has
a solution.
If they do I would sure like to know for future reference.
Amie

Posted by daniel on November 13th, 2005


Thanks
I am going to run the automated xp repair tool and see if that helps, If not
ill format the hard drive.

"Amie" wrote:

> Daniel
> Same thing happened to my sisters computer - winxp home. The only time it
> ever happed to me was in win 98, and when I contacted support I was told it
> was a corruption and I needed to format and reboot. I ended up doing the same
> thing to my sisters. Hope you dont have to got to extreme. Maybe someone has
> a solution.
> If they do I would sure like to know for future reference.
> Amie


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