Help! I have this program called 'drag 'n drop CD' that I'm trying to
uninstall and every time I attempt to I get that a message advising that the
installshield wizard is preparing to run and then I get a message that this
drag 'n drop program is still running and can't be removed until I exit it.
The program hasn't been used for years and I can't figure out why it's
running.. or why the installshield wizard is kicking in like that. All help
appreciated and/or advice appreciated!!

thanks
--
Sue

Sue,

Try uninstalling the program from Safe Mode. If not, try a reinstall and
then uninstall.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Sue" <Sue@discussions.microsoft.com> wrote in message
news:F61AEBEE-CF94-450B-9890-AC9855F8E3B3@microsoft.com...
> Help! I have this program called 'drag 'n drop CD' that I'm trying to
> uninstall and every time I attempt to I get that a message advising that
> the
> installshield wizard is preparing to run and then I get a message that
> this
> drag 'n drop program is still running and can't be removed until I exit
> it.
> The program hasn't been used for years and I can't figure out why it's
> running.. or why the installshield wizard is kicking in like that. All
> help
> appreciated and/or advice appreciated!!
>
> thanks
> --
> Sue

If the above suggestion does not work, try the following:

START > RUN > MSCONFIG

Look at the the things in STARTUP and see if Drag and Drop is showing.
If it is, uncheck it, reboot, and then try to uninstall.