Tech Support > Microsoft Windows > Help and Support > Dual core processor not recognized as dual core
Dual core processor not recognized as dual core
Posted by Robert Dibley on October 25th, 2005


I have a new system with an Intel D 830 dual core processor.
Unfortunately when the machine was first sent to me the motherboard was
faulty, so I had to return it. However before returning it I was able to get
windows XP Pro installed and working, and upgrade the BIOS to recognize the
dual core. Not surprisingly, having done this windows recognized that it was
on a dual core machine and installed the ACPI multiprocessor HAL.

Now of course when the machine went back to replace the mobo, they didn't
flash the new BIOS, so I was back to a single processor machine. However
after flashing the BIOS myself, windows didn't ask to reboot or anything - I
guess because it already had the HAL installed.

I checked in the task manager, and indeed it was showing 2 cores.

I tried running a game, which locked the machine up totally in the initial
security process - not entirely surprising I suppose, since it was installed
when it thought it was one processor. So, I rebooted - and checked in task
manager again, to find that I was back to one core.

So, anybody out there know a way I can force XP to recognize that I have two
cores ? I checked the device manager, it still shows that I have the
multiprocessor HAL in place.

Or is it possible that my processor is actually broken, and the second core
doesn't work ? Is there any way I can test this when Windows doesn't even
recognize that I have two cores to test ?

Posted by Larry Samuels on October 25th, 2005


If your install was on a faulty motherboard the first thing I would
recommend is to perform a repair installation. This will load the correct
HAL,and eliminate any possible problems caused by the faulty board.

How to do a repair install on Windows XP
http://michaelstevenstech.com/XPrepairinstall.htm


--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone- www.microsoft.com/windowsxp/expertzone

"Robert Dibley" <Robert Dibley@discussions.microsoft.com> wrote in message
news:B2A33E09-7496-4A43-A9FD-150DD5120424@microsoft.com...
>I have a new system with an Intel D 830 dual core processor.
> Unfortunately when the machine was first sent to me the motherboard was
> faulty, so I had to return it. However before returning it I was able to
> get
> windows XP Pro installed and working, and upgrade the BIOS to recognize
> the
> dual core. Not surprisingly, having done this windows recognized that it
> was
> on a dual core machine and installed the ACPI multiprocessor HAL.
>
> Now of course when the machine went back to replace the mobo, they didn't
> flash the new BIOS, so I was back to a single processor machine. However
> after flashing the BIOS myself, windows didn't ask to reboot or anything -
> I
> guess because it already had the HAL installed.
>
> I checked in the task manager, and indeed it was showing 2 cores.
>
> I tried running a game, which locked the machine up totally in the initial
> security process - not entirely surprising I suppose, since it was
> installed
> when it thought it was one processor. So, I rebooted - and checked in
> task
> manager again, to find that I was back to one core.
>
> So, anybody out there know a way I can force XP to recognize that I have
> two
> cores ? I checked the device manager, it still shows that I have the
> multiprocessor HAL in place.
>
> Or is it possible that my processor is actually broken, and the second
> core
> doesn't work ? Is there any way I can test this when Windows doesn't even
> recognize that I have two cores to test ?
>



Posted by Robert Dibley on October 25th, 2005


Thanks - I'll give that a try.
By the way, it came back to recognizing the dual core after I reflashed the
BIOS, so I suspect that the security from the game I tried running (which was
StarForce protection) may have in some way confused things.
Anyway, after getting dual core recognition back, the machine still locks up
and crashes, so I guess a repair install would be a good idea anyway !

"Larry Samuels" wrote:

> If your install was on a faulty motherboard the first thing I would
> recommend is to perform a repair installation. This will load the correct
> HAL,and eliminate any possible problems caused by the faulty board.
>
> How to do a repair install on Windows XP
> http://michaelstevenstech.com/XPrepairinstall.htm


Posted by kenny on October 28th, 2005


Forget the repair if you can. Backup, format and reinstall clean from
scratch, and if you can
install XP that has SP2 slipstreamed inside.

Kenny www.computerboom.com


--
--
HOPE -- Desire and expectation rolled into one.
Ambrose Bierce1842-1914
"Robert Dibley" <RobertDibley@discussions.microsoft.com> wrote in message
news:3BB6A057-884B-4DCC-9504-82861C081BF5@microsoft.com...
> Thanks - I'll give that a try.
> By the way, it came back to recognizing the dual core after I reflashed
> the
> BIOS, so I suspect that the security from the game I tried running (which
> was
> StarForce protection) may have in some way confused things.
> Anyway, after getting dual core recognition back, the machine still locks
> up
> and crashes, so I guess a repair install would be a good idea anyway !
>
> "Larry Samuels" wrote:
>
>> If your install was on a faulty motherboard the first thing I would
>> recommend is to perform a repair installation. This will load the correct
>> HAL,and eliminate any possible problems caused by the faulty board.
>>
>> How to do a repair install on Windows XP
>> http://michaelstevenstech.com/XPrepairinstall.htm

>




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