dvd drive will play cd's but not dvds - error message is as follow

dvd drive will play cd's but not dvds - error message is as follow: Posted by Nancy on March 19th, 2006; Hi! I hope someone can help me.
My dvd drive stopped working suddenly. It will play cds, but when I put in a
dvd I get -
"Windows cannot read from this disk. The disk might be corrupted, or it
could be using a format that is not compatible with Windows."

I get this message with both burned dvds and brand-new-out-of-the-box dvds.
I'm using a Dell Dimension 4550 with Windows XP.
I've tried -
I checked the device manager and there are no dreaded red x's or yellow !'s.
Using Windows Media Player and a DIVX player - both of which worked fine in
the past.

The driver is LITEON DVD-ROM LTD 163.

Thanks!; Posted by Jim on March 20th, 2006; "Nancy" <Nancy@discussions.microsoft.com> wrote in message
news:02273B79-EEB9-4811-B46B-3F6B4610DA0F@microsoft.com...
Jim; Posted by Nancy on March 20th, 2006; "Jim" wrote:

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