OK, here's one for you. I have a Phillips DVDR1640 which has worked fine for
6 months.
It will recognise, play and burn CDs fine.
It will play pre-recorded DVDs, as in feature films, but has suddenly taken
it upon itself to not now recognise blank or previously burned DVDs.
I have:
Checked diagnostics and it informs me it's fine.
Taken the device to a dealer and it tests OK. CDs/DVDs burn no problem.
Uninstalled and re-installed the device.
Removed upper and lower filters from the appropriate registry.
Scanned this support group for a similar problem but haven't found one.
So, here I am.
Stuffed.
Please help, I am at a loss.
Many thanks to all who respond on here, not just mine. A great job.


--
Mike

Mike wrote:
> OK, here's one for you. I have a Phillips DVDR1640 which has worked
> fine for 6 months.
> It will recognise, play and burn CDs fine.
> It will play pre-recorded DVDs, as in feature films, but has suddenly
> taken it upon itself to not now recognise blank or previously burned
> DVDs.
> I have:
> Checked diagnostics and it informs me it's fine.
> Taken the device to a dealer and it tests OK. CDs/DVDs burn no
> problem. Uninstalled and re-installed the device.
> Removed upper and lower filters from the appropriate registry.
> Scanned this support group for a similar problem but haven't found
> one.

When you said it "tested fine at a dealer" - does that mean the functions
you cannot do - it did when in the Dealer's PC?
In other words - while in an alternative computer, the drive successfully
read/recognized blank or previously burned DVDs?

Also - checked for firmware updates?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

--
Mike


"Shenan Stanley" wrote:

> Mike wrote:
> > OK, here's one for you. I have a Phillips DVDR1640 which has worked
> > fine for 6 months.
> > It will recognise, play and burn CDs fine.
> > It will play pre-recorded DVDs, as in feature films, but has suddenly
> > taken it upon itself to not now recognise blank or previously burned
> > DVDs.
> > I have:
> > Checked diagnostics and it informs me it's fine.
> > Taken the device to a dealer and it tests OK. CDs/DVDs burn no
> > problem. Uninstalled and re-installed the device.
> > Removed upper and lower filters from the appropriate registry.
> > Scanned this support group for a similar problem but haven't found
> > one.
>
> When you said it "tested fine at a dealer" - does that mean the functions
> you cannot do - it did when in the Dealer's PC?
> In other words - while in an alternative computer, the drive successfully
> read/recognized blank or previously burned DVDs?
>
> Also - checked for firmware updates?
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>
Yes, it worked okay on their PC so I'm guessing a configuration issue...?
but checked everything I can think of. (Limited knowledge I hasten to add)
Also I have checked for updates and I have the latest.
Thanks for your help
Mike