- ERROR 1402
- Posted by HK KID on April 16th, 2008
I am attempting to uninstall Norton System works but end up with the
following error message and permission problem / could not open key - hkey -
local- machine-software-microsoft-windows-current version-run. Appreciate any
help in resolving this problem.
--
THANKS
- Posted by nass on April 16th, 2008
"HK KID" wrote:
Download and run the Norton Removal Tool
http://service1.symantec.com/Support...05033108162039
Or:
Right click on the Key/Sub Key and take full control, also you can try the
removal in safe Mode.
HTH.
nass
---
http://www.nasstec.co.uk
- Posted by HK KID on April 16th, 2008
I have tried deleting using the Norton tool but it won't let me proceed. Same
with right clicking on the key. I get the message - cannot open run. Error
while opening Run. As for trying the safe mode option, could you explain how
to do this as I am still a novice on these things. Your help is very much
appreciated.
--
THANKS
"nass" wrote:
- Posted by nass on April 16th, 2008
Okay, Open the Key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run.
Right click on Run sub-folder and select Permissions under Export.
On the permissions settings for Run under the security Tab you will see
Group or user names.
Locate your profile account and Click on it to highlight it then on the Box
of the Permissions for HK say check the Allow in front of Full Control Check
Box:
Allow Deny
Full Control [ ] [ ]
Click [OK] then close the Registry editor and Hit F5 to refresh and try the
deletion or whatever task you want to accomplish!.
Or try the Auoruns from here:
http://www.microsoft.com/technet/sys.../Autoruns.mspx
HTH.
nass
---
http://www.nasstec.co.uk
"HK KID" wrote:
- Posted by HK KID on April 19th, 2008
Your solution worked perfectly so many thanks indeed. Encountered another
problem which I have managed to resolve finally - hence delay in replying.
--
THANKS
"nass" wrote:
- Posted by nass on April 19th, 2008
Glad to help HK and you are welcome, thanks for letting us know your problem
solved.
Good luck.
nass
---
http://www.nasstec.co.uk
"HK KID" wrote:
