Whenever I switch on my computer, put in my password and let the computer the
following messages appear:

'esrkhzx.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.'

'grbrghl.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.'

'leompzt.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.'

'leompzt.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.'

'gnvyor.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.'

can someone tells me what these mean and how i can get rid of them?? and can
they be related to my msn messenger not working?????

any help will be greatly appreciated

You most likely have a virus.

Update your antivirus software and run a full system scan.

If you have any anti-spyware applications, update those and run scans also.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:10F37D30-70CC-43A7-9814-22CC29C1F555@microsoft.com,
tina <tina@discussions.microsoft.com> hunted and pecked:
> Whenever I switch on my computer, put in my password and let the computer
> the following messages appear:
>
> 'esrkhzx.exe has encountered a problem and needs to close. We are sorry
> for the inconvenience.'
>
> 'grbrghl.exe has encountered a problem and needs to close. We are sorry
> for the inconvenience.'
>
> 'leompzt.exe has encountered a problem and needs to close. We are sorry
> for the inconvenience.'
>
> 'leompzt.exe has encountered a problem and needs to close. We are sorry
> for the inconvenience.'
>
> 'gnvyor.exe has encountered a problem and needs to close. We are sorry for
> the inconvenience.'
>
> can someone tells me what these mean and how i can get rid of them?? and
> can they be related to my msn messenger not working?????
>
> any help will be greatly appreciated

Hi,

Virus, virus, virus, and virus. Free virus removal tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us.../nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

Also, you may use this free on-line scanner:
http://housecall.trendmicro.com/

Symantec also distributes many free removal tools that are virus-specific:
http://securityresponse.symantec.com...ools.list.html

Many are best run in Safe mode to minimize interference. Most will resist
removal in normal mode where they are active.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe%20mode

Emergency system tools:
http://www.dougknox.com/xp/utils/xp_emerutils.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"tina" <tina@discussions.microsoft.com> wrote in message
news:10F37D30-70CC-43A7-9814-22CC29C1F555@microsoft.com...
> Whenever I switch on my computer, put in my password and let the computer
> the
> following messages appear:
>
> 'esrkhzx.exe has encountered a problem and needs to close. We are sorry
> for
> the inconvenience.'
>
> 'grbrghl.exe has encountered a problem and needs to close. We are sorry
> for
> the inconvenience.'
>
> 'leompzt.exe has encountered a problem and needs to close. We are sorry
> for
> the inconvenience.'
>
> 'leompzt.exe has encountered a problem and needs to close. We are sorry
> for
> the inconvenience.'
>
> 'gnvyor.exe has encountered a problem and needs to close. We are sorry for
> the inconvenience.'
>
> can someone tells me what these mean and how i can get rid of them?? and
> can
> they be related to my msn messenger not working?????
>
> any help will be greatly appreciated

Hi,
I installed a virus remover and dont get any of those messages anymore..but
now at the start i get messages saying
C:/windows/system32/msiefro40.dll the specific module could not be found

C:/windows/cfgmgr52.dll the specific module could not be found

did i delete something i shouldnt have?



"Rick "Nutcase" Rogers" wrote:

> Hi,
>
> Virus, virus, virus, and virus. Free virus removal tools:
>
> http://vil.nai.com/vil/stinger/
> http://www.emsisoft.com/en/
> http://free.grisoft.com/doc/8/lng/us.../nid/3001#3001
> http://www.f-secure.com/download-purchase/tools.shtml
>
> Also, you may use this free on-line scanner:
> http://housecall.trendmicro.com/
>
> Symantec also distributes many free removal tools that are virus-specific:
> http://securityresponse.symantec.com...ools.list.html
>
> Many are best run in Safe mode to minimize interference. Most will resist
> removal in normal mode where they are active.
>
> How to start in Safe mode:
> http://www.rickrogers.org/fixes.htm#Safe%20mode
>
> Emergency system tools:
> http://www.dougknox.com/xp/utils/xp_emerutils.htm
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "tina" <tina@discussions.microsoft.com> wrote in message
> news:10F37D30-70CC-43A7-9814-22CC29C1F555@microsoft.com...
> > Whenever I switch on my computer, put in my password and let the computer
> > the
> > following messages appear:
> >
> > 'esrkhzx.exe has encountered a problem and needs to close. We are sorry
> > for
> > the inconvenience.'
> >
> > 'grbrghl.exe has encountered a problem and needs to close. We are sorry
> > for
> > the inconvenience.'
> >
> > 'leompzt.exe has encountered a problem and needs to close. We are sorry
> > for
> > the inconvenience.'
> >
> > 'leompzt.exe has encountered a problem and needs to close. We are sorry
> > for
> > the inconvenience.'
> >
> > 'gnvyor.exe has encountered a problem and needs to close. We are sorry for
> > the inconvenience.'
> >
> > can someone tells me what these mean and how i can get rid of them?? and
> > can
> > they be related to my msn messenger not working?????
> >
> > any help will be greatly appreciated
>
>
>

msiefro40.dll, if not a typo is probably related to a virus. If you meant
Msiefr40.dll, it's related to adware BrowserAid/FeaturedResults variant

cfgmgr52.dll is associated with a BookedSpace Malware.

Your antivirus software may have removed the viruses, but left the start
references either in the registry or in...

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
or
C:\Documents and Settings\Your Name Here\Start Menu\Programs\Startup

If you see any start shortcuts in either of the above folders that you do
not recognize or know that you don't need, delete them.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:9330F210-BDDA-4D8A-BB0E-D40ACC860387@microsoft.com,
tina <tina@discussions.microsoft.com> hunted and pecked:
> Hi,
> I installed a virus remover and dont get any of those messages
> anymore..but now at the start i get messages saying
> C:/windows/system32/msiefro40.dll the specific module could not be found
>
> C:/windows/cfgmgr52.dll the specific module could not be found
>
> did i delete something i shouldnt have?
>
>
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Virus, virus, virus, and virus. Free virus removal tools:
>>
>> http://vil.nai.com/vil/stinger/
>> http://www.emsisoft.com/en/
>> http://free.grisoft.com/doc/8/lng/us.../nid/3001#3001
>> http://www.f-secure.com/download-purchase/tools.shtml
>>
>> Also, you may use this free on-line scanner:
>> http://housecall.trendmicro.com/
>>
>> Symantec also distributes many free removal tools that are
>> virus-specific:
>> http://securityresponse.symantec.com...ools.list.html
>>
>> Many are best run in Safe mode to minimize interference. Most will resist
>> removal in normal mode where they are active.
>>
>> How to start in Safe mode:
>> http://www.rickrogers.org/fixes.htm#Safe%20mode
>>
>> Emergency system tools:
>> http://www.dougknox.com/xp/utils/xp_emerutils.htm
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "tina" <tina@discussions.microsoft.com> wrote in message
>> news:10F37D30-70CC-43A7-9814-22CC29C1F555@microsoft.com...
>>> Whenever I switch on my computer, put in my password and let the
>>> computer the
>>> following messages appear:
>>>
>>> 'esrkhzx.exe has encountered a problem and needs to close. We are sorry
>>> for
>>> the inconvenience.'
>>>
>>> 'grbrghl.exe has encountered a problem and needs to close. We are sorry
>>> for
>>> the inconvenience.'
>>>
>>> 'leompzt.exe has encountered a problem and needs to close. We are sorry
>>> for
>>> the inconvenience.'
>>>
>>> 'leompzt.exe has encountered a problem and needs to close. We are sorry
>>> for
>>> the inconvenience.'
>>>
>>> 'gnvyor.exe has encountered a problem and needs to close. We are sorry
>>> for the inconvenience.'
>>>
>>> can someone tells me what these mean and how i can get rid of them?? and
>>> can
>>> they be related to my msn messenger not working?????
>>>
>>> any help will be greatly appreciated