Tech Support > Microsoft Windows > Help and Support > Help and support error message
Help and support error message
Posted by heather8 on March 23rd, 2006


I receive an error message when I try to open help and support. The error
message is:
Windows cannot open Help and Support because a system service is not
running. To fix this problem start the service named "help and support"

someone please help me

Posted by Daniel Martín [MVP Windows] on March 23rd, 2006


Open Start, Run, type without the quotation marks 'services.msc' and click OK. Double-click the 'Help and Support' service and check its status is 'Started' and its startup type is 'Automatic'.

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Regards,
Daniel MartÃ*n
Microsoft MVP Windows - Shell/User


"heather8" <heather8@discussions.microsoft.com> wrote in message news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...

Posted by Will Denny on March 23rd, 2006


Hi

To add to Daniel's posting, if I may, have a look at the Dependencies tab -
right click on a Service>Properties>Dependencies.

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Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"heather8" <heather8@discussions.microsoft.com> wrote in message
news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...


Posted by heather8 on March 23rd, 2006


What should the Dependencies show? It shows Remote Procedure Call (RPC)

"Will Denny" wrote:

Posted by Will Denny on March 23rd, 2006


Hi

Is that Service running? If not, right click on it and select Start.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"heather8" <heather8@discussions.microsoft.com> wrote in message
news:B5E772F7-B612-44DC-8443-A2D8273E3E74@microsoft.com...


Posted by heather8 on March 23rd, 2006


Everything seems to be working fine.. thanks for all the help.

"heather8" wrote:

Posted by Will Denny on March 23rd, 2006


That's good.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"heather8" <heather8@discussions.microsoft.com> wrote in message
news:AF2AC742-4D6A-4917-9327-FEED4E5F808F@microsoft.com...



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