When I click on User Accounts from the control panel I get this message " Wrong number of invalid property assignment"
any ideals?

Thanks,

Ken

Ken,

Did this happen after installing updates from Windows Update? See this Topic
for more information:

KB896688 causing problems with Control Panel and Accessing Windows Updates:
http://www.experts-exchange.com/Oper..._21602569.html

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:%8R5f.13823$2Y2.12707@trnddc05...
When I click on User Accounts from the control panel I get this message "
Wrong number of invalid property assignment"
any ideals?

Thanks,

Ken

Yes it did and I also can not access windows update. looks like you have to
pay in order to get the solution are there any other sites?

Ken

> Ken,
>
> Did this happen after installing updates from Windows Update? See this
> Topic for more information:
>
> KB896688 causing problems with Control Panel and Accessing Windows
> Updates:
> http://www.experts-exchange.com/Oper..._21602569.html
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>

No need to pay for the solution. The following answer was accepted in that
link. You can view it from there, as well.

============
Accepted Answer from LeeTutor
Date: 10/21/2005 06:56AM IST
Grade: A
Accepted Answer

OK, thanks for the info. I just googled for "uninstall KB896688", found a
number of pages referencing this (apparently many people seem to have
encountered various problems after that patch), and the only way they say
that users were able to uninstall it is by using Add/Remove Programs in
Control Panel.

============

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:ee76f.90$Yn4.78@trnddc03...
> Yes it did and I also can not access windows update. looks like you have
> to
> pay in order to get the solution are there any other sites?
>
> Ken
>
>> Ken,
>>
>> Did this happen after installing updates from Windows Update? See this
>> Topic for more information:
>>
>> KB896688 causing problems with Control Panel and Accessing Windows
>> Updates:
>> http://www.experts-exchange.com/Oper..._21602569.html
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>>
>>
>
>

"Ramesh,

I uninstall the KB896688 patch and that did not fix the problem, so I went
back to uninstall and removed all of the updates that where install on
10-18-05
and now my computer is working like it is suppose to. Now what do I do when
windows wants me to reinstall the patches?

Thanks,
Ken

Ken,

I'd test and determine which particular update causes that. This is of
course, a trial and error. Once determined, leave that particular hotfix
out, and make sure that you install the other critical updates for your
security. Also, post the hotfix # here that has caused the problem for you.

If you want to stop automatic installation of the fixes using AU, you can
configure it to notify (but not download automatically). See:

How to configure and use Automatic Updates in Windows XP:
http://support.microsoft.com/?kbid=306525

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:%I76f.16$HW5.2@trnddc04...
>
> "Ramesh,
>
> I uninstall the KB896688 patch and that did not fix the problem, so I went
> back to uninstall and removed all of the updates that where install on
> 10-18-05
> and now my computer is working like it is suppose to. Now what do I do
> when windows wants me to reinstall the patches?
>
> Thanks,
> Ken

Ranesh,

Thanks for the help I will reinstall the patches one at a time and I will
keep track of the one that is causing the problems and I will post it here.

Thanks,
Ken
"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
news:u0lQMUl1FHA.1564@tk2msftngp13.phx.gbl...
> Ken,
>
> I'd test and determine which particular update causes that. This is of
> course, a trial and error. Once determined, leave that particular hotfix
> out, and make sure that you install the other critical updates for your
> security. Also, post the hotfix # here that has caused the problem for
> you.
>
> If you want to stop automatic installation of the fixes using AU, you can
> configure it to notify (but not download automatically). See:
>
> How to configure and use Automatic Updates in Windows XP:
> http://support.microsoft.com/?kbid=306525
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Hannan" <isp2.inc2@verizon.net> wrote in message
> news:%I76f.16$HW5.2@trnddc04...
>>
>> "Ramesh,
>>
>> I uninstall the KB896688 patch and that did not fix the problem, so I
>> went back to uninstall and removed all of the updates that where install
>> on 10-18-05
>> and now my computer is working like it is suppose to. Now what do I do
>> when windows wants me to reinstall the patches?
>>
>> Thanks,
>> Ken
>

Ranesh,

After installing all eight of the patches the one that is causing the
problem is the KB896688 it causes problems with Internet Explorer and with
the user accounts. Now what, I assume that Microsoft knows about this our
should I contact them? our can you?

Thanks,
Ken

"Hannan" <isp2.inc2@verizon.net> wrote in message
news:%d86f.18$gF4.12@trnddc07...
> Ranesh,
>
> Thanks for the help I will reinstall the patches one at a time and I will
> keep track of the one that is causing the problems and I will post it
> here.
>
> Thanks,
> Ken
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
> news:u0lQMUl1FHA.1564@tk2msftngp13.phx.gbl...
>> Ken,
>>
>> I'd test and determine which particular update causes that. This is of
>> course, a trial and error. Once determined, leave that particular hotfix
>> out, and make sure that you install the other critical updates for your
>> security. Also, post the hotfix # here that has caused the problem for
>> you.
>>
>> If you want to stop automatic installation of the fixes using AU, you can
>> configure it to notify (but not download automatically). See:
>>
>> How to configure and use Automatic Updates in Windows XP:
>> http://support.microsoft.com/?kbid=306525
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>>
>>
>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>> news:%I76f.16$HW5.2@trnddc04...
>>>
>>> "Ramesh,
>>>
>>> I uninstall the KB896688 patch and that did not fix the problem, so I
>>> went back to uninstall and removed all of the updates that where install
>>> on 10-18-05
>>> and now my computer is working like it is suppose to. Now what do I do
>>> when windows wants me to reinstall the patches?
>>>
>>> Thanks,
>>> Ken
>>
>
>

Ken,

It's KB896688 as I said in my first post. I've seen numerous such cases all
caused after installation of KB896688 update. I don't have a solution right
now. It would be a good idea to monitor the Windowsupdate newsgroup to learn
if there are any workarounds posted there.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:TK86f.2000$Io4.774@trnddc06...
> Ranesh,
>
> After installing all eight of the patches the one that is causing the
> problem is the KB896688 it causes problems with Internet Explorer and with
> the user accounts. Now what, I assume that Microsoft knows about this our
> should I contact them? our can you?
>
> Thanks,
> Ken
>
> "Hannan" <isp2.inc2@verizon.net> wrote in message
> news:%d86f.18$gF4.12@trnddc07...
>> Ranesh,
>>
>> Thanks for the help I will reinstall the patches one at a time and I
>> will keep track of the one that is causing the problems and I will post
>> it here.
>>
>> Thanks,
>> Ken
>> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
>> news:u0lQMUl1FHA.1564@tk2msftngp13.phx.gbl...
>>> Ken,
>>>
>>> I'd test and determine which particular update causes that. This is of
>>> course, a trial and error. Once determined, leave that particular hotfix
>>> out, and make sure that you install the other critical updates for your
>>> security. Also, post the hotfix # here that has caused the problem for
>>> you.

I think I got it. See:

Systems that have changed the default Access Control List permissions on the
%windir%\registration directory may experience various problems after you
install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC:
http://support.microsoft.com/kb/909444

Microsoft Security Advisory (909444): Various Issues After Installing
Microsoft Security Bulletin MS05-051 on Systems That Have Non-default File
Permissions:
http://www.microsoft.com/technet/sec...ry/909444.mspx

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
news:OnpklGm1FHA.1252@TK2MSFTNGP09.phx.gbl...
> Ken,
>
> It's KB896688 as I said in my first post. I've seen numerous such cases
> all caused after installation of KB896688 update. I don't have a solution
> right now. It would be a good idea to monitor the Windowsupdate newsgroup
> to learn if there are any workarounds posted there.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Hannan" <isp2.inc2@verizon.net> wrote in message
> news:TK86f.2000$Io4.774@trnddc06...
>> Ranesh,
>>
>> After installing all eight of the patches the one that is causing the
>> problem is the KB896688 it causes problems with Internet Explorer and
>> with the user accounts. Now what, I assume that Microsoft knows about
>> this our should I contact them? our can you?
>>
>> Thanks,
>> Ken
>>
>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>> news:%d86f.18$gF4.12@trnddc07...
>>> Ranesh,
>>>
>>> Thanks for the help I will reinstall the patches one at a time and I
>>> will keep track of the one that is causing the problems and I will post
>>> it here.
>>>
>>> Thanks,
>>> Ken
>>> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
>>> news:u0lQMUl1FHA.1564@tk2msftngp13.phx.gbl...
>>>> Ken,
>>>>
>>>> I'd test and determine which particular update causes that. This is of
>>>> course, a trial and error. Once determined, leave that particular
>>>> hotfix out, and make sure that you install the other critical updates
>>>> for your security. Also, post the hotfix # here that has caused the
>>>> problem for you.
>

Thanks I will give this a try and I will let you know the results

Ken


"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
news:OqZrgPm1FHA.1032@TK2MSFTNGP12.phx.gbl...
>I think I got it. See:
>
> Systems that have changed the default Access Control List permissions on
> the %windir%\registration directory may experience various problems after
> you install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC:
> http://support.microsoft.com/kb/909444
>
> Microsoft Security Advisory (909444): Various Issues After Installing
> Microsoft Security Bulletin MS05-051 on Systems That Have Non-default File
> Permissions:
> http://www.microsoft.com/technet/sec...ry/909444.mspx
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
> news:OnpklGm1FHA.1252@TK2MSFTNGP09.phx.gbl...
>> Ken,
>>
>> It's KB896688 as I said in my first post. I've seen numerous such cases
>> all caused after installation of KB896688 update. I don't have a solution
>> right now. It would be a good idea to monitor the Windowsupdate newsgroup
>> to learn if there are any workarounds posted there.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>>
>>
>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>> news:TK86f.2000$Io4.774@trnddc06...
>>> Ranesh,
>>>
>>> After installing all eight of the patches the one that is causing the
>>> problem is the KB896688 it causes problems with Internet Explorer and
>>> with the user accounts. Now what, I assume that Microsoft knows about
>>> this our should I contact them? our can you?
>>>
>>> Thanks,
>>> Ken
>>>
>>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>>> news:%d86f.18$gF4.12@trnddc07...
>>>> Ranesh,
>>>>
>>>> Thanks for the help I will reinstall the patches one at a time and I
>>>> will keep track of the one that is causing the problems and I will post
>>>> it here.
>>>>
>>>> Thanks,
>>>> Ken
>>>> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
>>>> news:u0lQMUl1FHA.1564@tk2msftngp13.phx.gbl...
>>>>> Ken,
>>>>>
>>>>> I'd test and determine which particular update causes that. This is of
>>>>> course, a trial and error. Once determined, leave that particular
>>>>> hotfix out, and make sure that you install the other critical updates
>>>>> for your security. Also, post the hotfix # here that has caused the
>>>>> problem for you.
>>
>

Ken,

See discussion regarding ole32.dll:
http://groups.google.com/group/micro...cf 136ad545cf

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:mha6f.154$Yn4.99@trnddc03...
> Thanks I will give this a try and I will let you know the results
>
> Ken
>
>
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
> news:OqZrgPm1FHA.1032@TK2MSFTNGP12.phx.gbl...
>>I think I got it. See:
>>
>> Systems that have changed the default Access Control List permissions on
>> the %windir%\registration directory may experience various problems after
>> you install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC:
>> http://support.microsoft.com/kb/909444
>>
>> Microsoft Security Advisory (909444): Various Issues After Installing
>> Microsoft Security Bulletin MS05-051 on Systems That Have Non-default
>> File Permissions:
>> http://www.microsoft.com/technet/sec...ry/909444.mspx
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>>
>>
>> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
>> news:OnpklGm1FHA.1252@TK2MSFTNGP09.phx.gbl...
>>> Ken,
>>>
>>> It's KB896688 as I said in my first post. I've seen numerous such cases
>>> all caused after installation of KB896688 update. I don't have a
>>> solution right now. It would be a good idea to monitor the Windowsupdate
>>> newsgroup to learn if there are any workarounds posted there.
>>>
>>> --
>>> Ramesh, Microsoft MVP
>>> Windows XP Shell/User
>>>
>>> Windows XP Troubleshooting
>>> http://www.winhelponline.com
>>>
>>>
>>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>>> news:TK86f.2000$Io4.774@trnddc06...
>>>> Ranesh,
>>>>
>>>> After installing all eight of the patches the one that is causing the
>>>> problem is the KB896688 it causes problems with Internet Explorer and
>>>> with the user accounts. Now what, I assume that Microsoft knows about
>>>> this our should I contact them? our can you?
>>>>
>>>> Thanks,
>>>> Ken
>>>>
>>>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>>>> news:%d86f.18$gF4.12@trnddc07...
>>>>> Ranesh,
>>>>>
>>>>> Thanks for the help I will reinstall the patches one at a time and I
>>>>> will keep track of the one that is causing the problems and I will
>>>>> post it here.
>>>>>
>>>>> Thanks,
>>>>> Ken
>>>>> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
>>>>> news:u0lQMUl1FHA.1564@tk2msftngp13.phx.gbl...
>>>>>> Ken,
>>>>>>
>>>>>> I'd test and determine which particular update causes that. This is
>>>>>> of course, a trial and error. Once determined, leave that particular
>>>>>> hotfix out, and make sure that you install the other critical updates
>>>>>> for your security. Also, post the hotfix # here that has caused the
>>>>>> problem for you.
>>>
>>
>
>

Hello Ramesh,

I contacted Microsoft and they just sent me a reply I will see if it works
and I will let you know the results.

Ken





From your description, I understand that after installing the update
KB896688, the following issues have been encountered.

1. The user account does not work properly.

2. The ActiveX controllers in Internet Explorer do not work properly.

3. The computer hangs on the Windows Update website.



I am sorry to hear about the inconvenience you are experiencing. Please be
assured that I will try my best to help you troubleshoot the issue. However,
if I have misunderstood your concern, please feel free to correct me.



Since there are too many different hardware and software environments, we
can not guarantee all the updates provided by Microsoft will work on all
system platforms without any problem.



Please understand that the update KB896688 is a cumulative update for
Internet Explorer. This kind of the update will be replaced by the next
cumulative update for Internet Explorer. Since our original issue may occur
if the update is not fully compatible with some third-party programs
installed on the computer, in order that we are able to use the computer
without any problem, I suggest we temporarily delay the installation of the
update.



I will also transfer this issue to our Research Team for further research.
Please be assured that if there is any update, you will be informed
immediately.



Based on the current situation, let us perform the following steps to
troubleshoot the issue.



1. Click Start, click Run, type "regsvr32 ole32.dll" (without
quotation marks) in the Open box, and then click OK.



2. Click Start, click Run, type "notepad C:\register.reg" (without
quotation marks) in the Open box, and then click OK. Choose Yes when you are
prompted.



3. Copy the following texts and then paste them into the opened
Notepad window:



Windows Registry Editor Version 5.00



[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]

@="{0000031A-0000-0000-C000-000000000046}"



4. After you paste the above commands, please close the Notepad
window. Choose Yes when you are prompted to save the file.



5. Click Start, click Run, type "C:\register.reg" (without quotation
marks) and press Enter to run the commands we have pasted.



6. Restart the computer and check the issue again.




"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
news:%23NFUgwf1FHA.3524@tk2msftngp13.phx.gbl...
> Ken,
>
> Did this happen after installing updates from Windows Update? See this
> Topic for more information:
>
> KB896688 causing problems with Control Panel and Accessing Windows
> Updates:
> http://www.experts-exchange.com/Oper..._21602569.html
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Hannan" <isp2.inc2@verizon.net> wrote in message
> news:%8R5f.13823$2Y2.12707@trnddc05...
> When I click on User Accounts from the control panel I get this message "
> Wrong number of invalid property assignment"
> any ideals?
>
> Thanks,
>
> Ken

Thanks Ken. Keep us posted.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:%Br7f.4828$Yn4.899@trnddc03...
> Hello Ramesh,
>
> I contacted Microsoft and they just sent me a reply I will see if it works
> and I will let you know the results.
>
> Ken
>
>
>
>
>
> From your description, I understand that after installing the update
> KB896688, the following issues have been encountered.
>
> 1. The user account does not work properly.
>
> 2. The ActiveX controllers in Internet Explorer do not work properly.
>
> 3. The computer hangs on the Windows Update website.
>
>
>
> I am sorry to hear about the inconvenience you are experiencing. Please be
> assured that I will try my best to help you troubleshoot the issue.
> However, if I have misunderstood your concern, please feel free to correct
> me.
>
>
>
> Since there are too many different hardware and software environments, we
> can not guarantee all the updates provided by Microsoft will work on all
> system platforms without any problem.
>
>
>
> Please understand that the update KB896688 is a cumulative update for
> Internet Explorer. This kind of the update will be replaced by the next
> cumulative update for Internet Explorer. Since our original issue may
> occur if the update is not fully compatible with some third-party programs
> installed on the computer, in order that we are able to use the computer
> without any problem, I suggest we temporarily delay the installation of
> the update.
>
>
>
> I will also transfer this issue to our Research Team for further research.
> Please be assured that if there is any update, you will be informed
> immediately.
>
>
>
> Based on the current situation, let us perform the following steps to
> troubleshoot the issue.
>
>
>
> 1. Click Start, click Run, type "regsvr32 ole32.dll" (without
> quotation marks) in the Open box, and then click OK.
>
>
>
> 2. Click Start, click Run, type "notepad C:\register.reg" (without
> quotation marks) in the Open box, and then click OK. Choose Yes when you
> are prompted.
>
>
>
> 3. Copy the following texts and then paste them into the opened
> Notepad window:
>
>
>
> Windows Registry Editor Version 5.00
>
>
>

I just ran this fix and the problem is resolved.

Thanks for all of your help.
Ken
"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
news:OPrLNRX2FHA.1980@TK2MSFTNGP15.phx.gbl...
> Thanks Ken. Keep us posted.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Hannan" <isp2.inc2@verizon.net> wrote in message
> news:%Br7f.4828$Yn4.899@trnddc03...
>> Hello Ramesh,
>>
>> I contacted Microsoft and they just sent me a reply I will see if it
>> works and I will let you know the results.
>>
>> Ken
>>
>>
>>
>>
>>
>> From your description, I understand that after installing the update
>> KB896688, the following issues have been encountered.
>>
>> 1. The user account does not work properly.
>>
>> 2. The ActiveX controllers in Internet Explorer do not work properly.
>>
>> 3. The computer hangs on the Windows Update website.
>>
>>
>>
>> I am sorry to hear about the inconvenience you are experiencing. Please
>> be assured that I will try my best to help you troubleshoot the issue.
>> However, if I have misunderstood your concern, please feel free to
>> correct me.
>>
>>
>>
>> Since there are too many different hardware and software environments, we
>> can not guarantee all the updates provided by Microsoft will work on all
>> system platforms without any problem.
>>
>>
>>
>> Please understand that the update KB896688 is a cumulative update for
>> Internet Explorer. This kind of the update will be replaced by the next
>> cumulative update for Internet Explorer. Since our original issue may
>> occur if the update is not fully compatible with some third-party
>> programs installed on the computer, in order that we are able to use the
>> computer without any problem, I suggest we temporarily delay the
>> installation of the update.
>>
>>
>>
>> I will also transfer this issue to our Research Team for further
>> research. Please be assured that if there is any update, you will be
>> informed immediately.
>>
>>
>>
>> Based on the current situation, let us perform the following steps to
>> troubleshoot the issue.
>>
>>
>>
>> 1. Click Start, click Run, type "regsvr32 ole32.dll" (without
>> quotation marks) in the Open box, and then click OK.
>>
>>
>>
>> 2. Click Start, click Run, type "notepad C:\register.reg"
>> (without quotation marks) in the Open box, and then click OK. Choose Yes
>> when you are prompted.
>>
>>
>>
>> 3. Copy the following texts and then paste them into the opened
>> Notepad window:
>>
>>
>>
>> Windows Registry Editor Version 5.00
>>
>>
>>
>

Excellent! Ken. Thanks for the feedback.
This will sure help others.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Hannan" <isp2.inc2@verizon.net> wrote in message
news:eYr7f.16108$hP6.15306@trnddc05...
>I just ran this fix and the problem is resolved.
>
> Thanks for all of your help.
> Ken
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
> news:OPrLNRX2FHA.1980@TK2MSFTNGP15.phx.gbl...
>> Thanks Ken. Keep us posted.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>>
>>
>> "Hannan" <isp2.inc2@verizon.net> wrote in message
>> news:%Br7f.4828$Yn4.899@trnddc03...
>>> Hello Ramesh,
>>>
>>> I contacted Microsoft and they just sent me a reply I will see if it
>>> works and I will let you know the results.
>>>
>>> Ken
>>>
>>>
>>>
>>>
>>>
>>> From your description, I understand that after installing the update
>>> KB896688, the following issues have been encountered.
>>>
>>> 1. The user account does not work properly.
>>>
>>> 2. The ActiveX controllers in Internet Explorer do not work properly.
>>>
>>> 3. The computer hangs on the Windows Update website.
>>>
>>>
>>>
>>> I am sorry to hear about the inconvenience you are experiencing. Please
>>> be assured that I will try my best to help you troubleshoot the issue.
>>> However, if I have misunderstood your concern, please feel free to
>>> correct me.
>>>
>>>
>>>