Tech Support > Microsoft Windows > Help and Support > Help with Windows Installer not Earthlink
Help with Windows Installer not Earthlink
Posted by MadCow on February 4th, 2006


Every time I try to open a folder (be it from my Desktop or the My
Computer view) Windows Installer pops up trying to install Earthlink
Accelerator, which I do not want and have previously uninstalled. I
have contacted Earthlink about this problem. They suggested I reinstall
and re-uninstall the Earthlink crap. It didn't work. I have done the
same with the actual Windows Installer. I am still having the problem.
Another symptom is that after the Installer is cancelled, a Windows
Explorer search window opens instead of the folder you were trying to
access. Is there ANY way for me to fix this, even if it is an
incomplete uninstall of the Accelerator?
Right now I have the Installer uninstalled, but it still pops up a
window for about half a second every time I open a folder.

Posted by WTC on February 4th, 2006


"MadCow" <boirain@gmail.com> wrote in message
news:1139093723.420376.185110@g43g2000cwa.googlegr oups.com...
Download and run the following utility.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?kbid=290301

Search Companion Starts If You Double-Click a Folder
http://support.microsoft.com/?kbid=321186

Or type the following commands in the Start>Run dialog box [Winkey +R]

cmd /k REG ADD "HKCR\Drive\Shell" /ve /d none
and
cmd /k REG ADD "HKCR\Directory\Shell" /ve /d none

--
William Crawford
MS-MVP Windows Shell/User



Posted by MadCow on February 4th, 2006


Thank you! I will try this!

Posted by MadCow on February 4th, 2006


You are my hero. It worked perfectly. Thank you so much!

Posted by WTC on February 4th, 2006


"MadCow" <boirain@gmail.com> wrote in message
news:1139095960.139436.82300@z14g2000cwz.googlegro ups.com...

You're welcome MadCow.

--
William Crawford
MS-MVP Windows Shell/User