Tech Support > Microsoft Windows > Help and Support > I am having some trouble with my antivirus.
I am having some trouble with my antivirus.
Posted by Cold-Silence on April 14th, 2006


It is saying my antivirus is off. I have tried to restart my PC but evey time
I do the same message comes up saying it is off and needs to be turned on.
What should I do to get it working again? The type of antivirus is the Trend
Micro PC-cillin internet security 12. A dont know if that is important or not
just thought it would help more with my problem.

Posted by John A on April 14th, 2006


Have you got the latest version of PC-Ciilin? If not download and
install it.

One possibility is that a virus has disabled your AV - suggest doing
an on-line scan at
http://housecall.trendmicro.com/

John Allen

On Thu, 13 Apr 2006 20:34:01 -0700, Cold-Silence
<Cold-Silence@discussions.microsoft.com> wrote:


Posted by Larry Samuels on April 14th, 2006


Contact Trend tech support--I have had a few customers with the same problem
caused by a recent update from Trend.
TM tech support will walk you through the fix.

--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone- www.microsoft.com/windowsxp/expertzone
"Cold-Silence" <Cold-Silence@discussions.microsoft.com> wrote in message
news:A1ADB2E6-8EC7-420E-A48C-100A6B6D2F33@microsoft.com...


Posted by Cold-Silence on April 14th, 2006


Everything is fine now! The Real-time scan was unchecked after I checked it
via the task tray, 100% working great now. Thank you for the help as well.

"Larry Samuels" wrote:

Posted by Cold-Silence on April 14th, 2006


Everything is work fine now! I just had to look alittle harder. The real-time
scan was unchecked. After I checked it via the task tray it worked just fine
.. Thank you for all of your help!

"John A" wrote:


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