Tech Support > Microsoft Windows > Help and Support > Internet explorer and windows explorer lock up when Internet explorer menu bar is used
Internet explorer and windows explorer lock up when Internet explorer menu bar is used
Posted by David D. Pettyjohn on December 16th, 2007


Internet explorer and windows explorer lock up when Internet explorer menu
bar is used, either with a mouse or via keyboard shortcut. As soon as a
menu item is selected I will get the drop down menu and then everything
ceases to function. I can do limited operations via the task manager and
can stop the iexplorer and explorer processes. However, I cannot restart
them via the taskmanager File/new task. Additionally, shutdown via the Task
Manager stops short and won't shut down completely. The only way to get
everything back is to hold the on/off button down for the full 5 seconds and
that leaves a mess in the temp directories. Help, Help, gotta have help.