Help please!

XP Home edition

I'm trying to launch a newly installed application which requires a
validation code, but the "OK" is not highlighted and cannot be accessed in
the dialog box.

I had the same problem with a different application last week and thought
the application was the culprit. It seems not...

Any sugestions?

Thanks

JIM

In my experience, this is typically because the code that was entered is not
the correct format. Many software makers disable the OK button until a code
of the correct length and/or format is entered. Double-check the code you are
entering and check the manufacturers website for more information.

"Jacques Villeneuve" wrote:

> Help please!
>
> XP Home edition
>
> I'm trying to launch a newly installed application which requires a
> validation code, but the "OK" is not highlighted and cannot be accessed in
> the dialog box.
>
> I had the same problem with a different application last week and thought
> the application was the culprit. It seems not...
>
> Any sugestions?
>
> Thanks
>
> JIM
>
>
>
>
>

It's a good thought, but sadly not the answer. Every programme with a
similar dialog is suddenly showing the same problem.

Thanks anyway

Jim
"Stingray" <Stingray@discussions.microsoft.com> wrote in message
news:27836BB9-3C2C-4166-BC33-4CFCD9686567@microsoft.com...
> In my experience, this is typically because the code that was entered is
> not
> the correct format. Many software makers disable the OK button until a
> code
> of the correct length and/or format is entered. Double-check the code you
> are
> entering and check the manufacturers website for more information.
>
> "Jacques Villeneuve" wrote:
>
>> Help please!
>>
>> XP Home edition
>>
>> I'm trying to launch a newly installed application which requires a
>> validation code, but the "OK" is not highlighted and cannot be accessed
>> in
>> the dialog box.
>>
>> I had the same problem with a different application last week and thought
>> the application was the culprit. It seems not...
>>
>> Any sugestions?
>>
>> Thanks
>>
>> JIM
>>
>>
>>
>>
>>

test pls ignore