Tech Support > Microsoft Windows > Help and Support > operating system
operating system
Posted by anitra on March 2nd, 2006


i am having problems with my dell laptop

1. when i start windows in normal mode everthing is black except for the
icons on the screen

2. i am only able to start in safe mode

3. i am getting a lot of error messages pertaining to the system32 folder

5. when i use system restore i am given a limited number of restore points

4. so my question is how do i restore/uninstall then install the operarting
system completely

Posted by Bert Kinney on March 3rd, 2006


Hi Anitra,

Pick a restore points that dates to before the problem started.

All About System Restore in WinXP
http://bertk.mvps.org

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


anitra wrote:


Posted by Ricardo on March 3rd, 2006


"anitra" wrote:

When you start in Normal mode, the screen is black with only icons, yet you
can only start in safe mode? That makes a lot of sense.
4 comes before 5.
Safe mode has a black background if that's what you mean.
If you want to re-install Win XP, boot from the Installation disk and follow
the instructions.


--
Long live my retired scince teacher, Lab 4 and his sin bin.

-=Ricardo -==Da==- Avacardo=-





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