Tech Support > Microsoft Windows > Help and Support > PC Fails to Load Windows After Installing SP2
PC Fails to Load Windows After Installing SP2
Posted by dc on December 29th, 2005


I have installed (successfully) SP2 on an XP Home installation. On
restarting the boot gets as far as the Windows splash screen and then it
reboots. This continues at every attempt.

I can log in using safe mode. Is there anything I can try before I do a
repair installation??

Incidentally, if I have to carry out a repair I have the serial number on
the pc case but not the actual Windows Disk. The pc is a MESH (which is a uk
company). I don't want to get halfway through a repair then have the serial
rejected because I haven't used the original disk. Is there any way around
this??

DC


Posted by Ted Zieglar on December 29th, 2005


Check this out:

"Troubleshooting your SP2 installation"
http://support.microsoft.com/xpsp2getinstall

If that doesn't resolve your issue(s), uninstall SP 2 from Safe Mode, read
this:

"Get Your PC Ready for Windows XP SP2"
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

"Detailed installation walkthrough for Windows XP Service Pack 2"
http://support.microsoft.com/kb/875364

And install SP 2 again.

--
Ted Zieglar
"You can do it if you try."

"dc" <derekcoster@fsmail.net> wrote in message
news:43b443de$0$897$db0fefd9@news.zen.co.uk...
> I have installed (successfully) SP2 on an XP Home installation. On
> restarting the boot gets as far as the Windows splash screen and then it
> reboots. This continues at every attempt.
>
> I can log in using safe mode. Is there anything I can try before I do a
> repair installation??
>
> Incidentally, if I have to carry out a repair I have the serial number on
> the pc case but not the actual Windows Disk. The pc is a MESH (which is a

uk
> company). I don't want to get halfway through a repair then have the

serial
> rejected because I haven't used the original disk. Is there any way around
> this??
>
> DC
>
>


Posted by AJR on December 30th, 2005


Failure to boot "normally" but success with safe mode indicates (99.9 % of
the time) a driver(s) problem. Evaluate startup items via msconfig - or if
comfortable working with the boot.ini file - use the \sos switch which will
show loading of drivers.


Posted by dc on December 30th, 2005


The problem was something to do with the 64bit AMD Processor. I managed to
get a fix from the website of Mesh Computers and that solved the problem....

Thanks for the help..

dc


"AJR" <ajrjdr@comcast.net> wrote in message
news:edHlONVDGHA.208@tk2msftngp13.phx.gbl...
> Failure to boot "normally" but success with safe mode indicates (99.9 % of
> the time) a driver(s) problem. Evaluate startup items via msconfig - or
> if comfortable working with the boot.ini file - use the \sos switch which
> will show loading of drivers.
>




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