Tech Support > Microsoft Windows > Help and Support > PC regularly crashing
PC regularly crashing
Posted by Mark on October 16th, 2005


Hi,

My PC (XP Pro) keeps having a `fit`... basically it is fine then will say
`logging off` and start to shutdown... the screen goes blank, then you are
left on the logging on screen.

It is getting frustrating, and I am not sure if is due to software or
whether it could be hardware, like a loose video card?

Anyone got any ideas?

I have checked event viewer and notice the following occurs when it crashes,
in source "ipnathlp":

"The Network Address Translator (NAT) was unable to request an operation of
the kernel-mode translation module. This may indicate misconfiguration,
insufficient resources, or an internal error. The data is the error code."

Could this be the cause of the problem? It occurs whether i am online or
offline.

Regards

Mark

Posted by C on October 16th, 2005


On Sun, 16 Oct 2005 10:00:06 -0700, "Mark"
<Mark@discussions.microsoft.com> wrote:

>Hi,
>
>My PC (XP Pro) keeps having a `fit`... basically it is fine then will say
>`logging off` and start to shutdown... the screen goes blank, then you are
>left on the logging on screen.
>
>It is getting frustrating, and I am not sure if is due to software or
>whether it could be hardware, like a loose video card?
>
>Anyone got any ideas?
>
>I have checked event viewer and notice the following occurs when it crashes,
>in source "ipnathlp":
>
>"The Network Address Translator (NAT) was unable to request an operation of
>the kernel-mode translation module. This may indicate misconfiguration,
>insufficient resources, or an internal error. The data is the error code."
>
>Could this be the cause of the problem? It occurs whether i am online or
>offline.
>
>Regards
>
>Mark

Does it give you an event id code?

Try uninstalling and reinstalling your network card.If onboard,remove
from device manager.

C.

Posted by ANONYMOUS on October 17th, 2005



When did you last do a comprehensise check for viruses, trojans and
spywares? Perhaps this is just the time to do this.

You should download a free GRISOFT product
then download Webroot's or Lavasoft's antispyware program. Also,
Microsoft's Antispyware Beta tool would do the trick to track down any
rogue programs on your system.

If none of these work then it is a good idea to do a repair install of
OS which should help a lot. But first try the free software tools.

HTH




Mark wrote:
>
> Hi,
>
> My PC (XP Pro) keeps having a `fit`... basically it is fine then will say
> `logging off` and start to shutdown... the screen goes blank, then you are
> left on the logging on screen.
>
> It is getting frustrating, and I am not sure if is due to software or
> whether it could be hardware, like a loose video card?
>
> Anyone got any ideas?
>
> I have checked event viewer and notice the following occurs when it crashes,
> in source "ipnathlp":
>
> "The Network Address Translator (NAT) was unable to request an operation of
> the kernel-mode translation module. This may indicate misconfiguration,
> insufficient resources, or an internal error. The data is the error code."
>
> Could this be the cause of the problem? It occurs whether i am online or
> offline.
>
> Regards
>
> Mark

Posted by Mark on October 17th, 2005


Hi C,

The event code is 31012

I have disabled the network card. This has made no difference.

Any more ideas?

Mark

"C" wrote:

> On Sun, 16 Oct 2005 10:00:06 -0700, "Mark"
> <Mark@discussions.microsoft.com> wrote:
>
> >Hi,
> >
> >My PC (XP Pro) keeps having a `fit`... basically it is fine then will say
> >`logging off` and start to shutdown... the screen goes blank, then you are
> >left on the logging on screen.
> >
> >It is getting frustrating, and I am not sure if is due to software or
> >whether it could be hardware, like a loose video card?
> >
> >Anyone got any ideas?
> >
> >I have checked event viewer and notice the following occurs when it crashes,
> >in source "ipnathlp":
> >
> >"The Network Address Translator (NAT) was unable to request an operation of
> >the kernel-mode translation module. This may indicate misconfiguration,
> >insufficient resources, or an internal error. The data is the error code."
> >
> >Could this be the cause of the problem? It occurs whether i am online or
> >offline.
> >
> >Regards
> >
> >Mark

> Does it give you an event id code?
>
> Try uninstalling and reinstalling your network card.If onboard,remove
> from device manager.
>
> C.
>

Posted by Mark on October 17th, 2005


I check for virus/spyware etc regularly and dont believe this is the cause of
the problem.

"ANONYMOUS" wrote:

>
> When did you last do a comprehensise check for viruses, trojans and
> spywares? Perhaps this is just the time to do this.
>
> You should download a free GRISOFT product
> then download Webroot's or Lavasoft's antispyware program. Also,
> Microsoft's Antispyware Beta tool would do the trick to track down any
> rogue programs on your system.
>
> If none of these work then it is a good idea to do a repair install of
> OS which should help a lot. But first try the free software tools.
>
> HTH
>
>
>
>
> Mark wrote:
> >
> > Hi,
> >
> > My PC (XP Pro) keeps having a `fit`... basically it is fine then will say
> > `logging off` and start to shutdown... the screen goes blank, then you are
> > left on the logging on screen.
> >
> > It is getting frustrating, and I am not sure if is due to software or
> > whether it could be hardware, like a loose video card?
> >
> > Anyone got any ideas?
> >
> > I have checked event viewer and notice the following occurs when it crashes,
> > in source "ipnathlp":
> >
> > "The Network Address Translator (NAT) was unable to request an operation of
> > the kernel-mode translation module. This may indicate misconfiguration,
> > insufficient resources, or an internal error. The data is the error code."
> >
> > Could this be the cause of the problem? It occurs whether i am online or
> > offline.
> >
> > Regards
> >
> > Mark

>

Posted by Mark on October 17th, 2005


Even stranger... I notice I get a different Event code ID today to yesterday.

Yesterday:

32003
The Network Address Translator (NAT) was unable to request an operation of
the kernel-mode translation module. This may indicate misconfiguration,
insufficient resources, or an internal error. The data is the error code.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Today:
31012
The DNS proxy agent encountered an error while obtaining the local list of
name-resolution servers. Some DNS or WINS servers may be inaccessible to
clients on the local network. The data is the error code.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"C" wrote:

> On Sun, 16 Oct 2005 10:00:06 -0700, "Mark"
> <Mark@discussions.microsoft.com> wrote:
>
> >Hi,
> >
> >My PC (XP Pro) keeps having a `fit`... basically it is fine then will say
> >`logging off` and start to shutdown... the screen goes blank, then you are
> >left on the logging on screen.
> >
> >It is getting frustrating, and I am not sure if is due to software or
> >whether it could be hardware, like a loose video card?
> >
> >Anyone got any ideas?
> >
> >I have checked event viewer and notice the following occurs when it crashes,
> >in source "ipnathlp":
> >
> >"The Network Address Translator (NAT) was unable to request an operation of
> >the kernel-mode translation module. This may indicate misconfiguration,
> >insufficient resources, or an internal error. The data is the error code."
> >
> >Could this be the cause of the problem? It occurs whether i am online or
> >offline.
> >
> >Regards
> >
> >Mark

> Does it give you an event id code?
>
> Try uninstalling and reinstalling your network card.If onboard,remove
> from device manager.
>
> C.
>


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