Tech Support > Microsoft Windows > Help and Support > problem uninstalling/reinstalling winfax 10
problem uninstalling/reinstalling winfax 10
Posted by Tesco on March 2nd, 2006


I have a problem with reinstalling Winfax 10. When I insert the disk and run
it a pop-up appears "Winfax has found an earlier version of Winfax on this
machine. Please uninstall the current version of Winfax before installing the
new version.

On looking in add/ remove programs, the programme isn't listed, but a search
on " C" reveals two folders.

1.Winfax - backup files - (empty)
2.Winfax.dll - (application extention...)

I deleted the above files and tried to reinstall, with the same result ,
whereupon I reinstated the above files, leaving me in the same position as
before.

Anybody got any ideas ?

Any help much appreciated..

Thanks

Ian

Posted by Og on March 3rd, 2006


Welcome to Symantec technical support:
http://www.symantec.com/region/reg_ap/techsupp/

Steve

"Tesco" <Tesco@discussions.microsoft.com> wrote in message
news:85566CE3-F6F6-4A94-98C9-A11882509192@microsoft.com...



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