- Problems after uninstalling Norton Antivirus 2004
- Posted by Greg on January 28th, 2006
I uninstalled Norton Antivirus 2004 in preparation for installing another
Antivirus program (which I have not installed yet).
Now I can no longer print from Internet Explorer or Outlook Express, and
some web pages do not load completely. Also, if I click on Page Setup in
Internet Explorer, nothing happens. If I click on Print Preview in Internet
Explorer, a blank page comes up and then I can't shutdown Internet Explorer
without using End Process in Task Manager.
Using Windows XP Media Center Edition 2005.
- Posted by Kerry Brown on January 28th, 2006
Greg wrote:
Welcome to the wonderful world of Symantec. Uninstalling Symantec
applications is sometimes harder than removing a virus. Go to Symantec's
support and search for "uninstall Norton Antivirus 2004" You need a program
called rnav2003.exe. You may have to re-install NAV 2004 then follow the
directions for uninstalling it. If you have other Symantec programs
installed the process is even more complicated. One procedure I have used
that works is to uninstall all Symantec and Norton programs listed in
Add/Remove Programs. Run rnav2003.exe. Once NAV is uninstalled then you may
have to re-install the other Symantec programs that you want to keep. They
have a new procedure with a program called SymNRT that I have not tried yet.
Try searching their support for it. The links to their site are too long to
post and I personally won't click on obsured url's like tinyurl so I can't
post the links.
Kerry
- Posted by Greg on January 28th, 2006
Thanks for the info - This seems to have solved my problem. Norton Antivirus
is removed and all computer functions seem to work fine,
"Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
news:OhStACCJGHA.2696@TK2MSFTNGP14.phx.gbl...
- Posted by Kerry Brown on January 28th, 2006
Greg wrote:
Did you use rnav2003 or symnrt?
Kerry
- Posted by Greg on January 28th, 2006
I used symnrt to remove version 2004 and rnav2003 to remove remnants of
version 2003.
"Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
news:OxERBmEJGHA.2912@tk2msftngp13.phx.gbl...
- Posted by Kerry Brown on January 28th, 2006
Thanks, It's always good to know what works. I used to see the problem a
lot. Lately it seems many people have ditched Norton and are using other
anti-virus products so it's less common.
Kerry
Greg wrote:
