Tech Support > Microsoft Windows > Help and Support > Problems with loading Windows Update
Problems with loading Windows Update
Posted by Tom on September 28th, 2005


I am currently running Windows XP SP2. My downloads are done automatically
and once they are done I have a yellow shield icon in my system tray saying
that downloads are ready to be installed. I try to install them but they
fail. I have attempted numerous times but still no luck.

This is the first time it has happened. I do have SBC Yahoo DSL security
suite along with Windows Antispyware program, along with spysweeper and
window washer.

I also have AV Firewall but like I said, this is a first for me.

Can anyone help me out with this problem? I would greatly appreciate any help.

Thank you.

Sincerely,
Tom

Posted by TaurArian [MVP] on September 29th, 2005


How to view the Update log in Windows
Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log, and then click OK

You Cannot Install Some Updates or Programs
http://support.microsoft.com/default...b;en-us;822798

WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default...b;en-us;241234

Alternatives:
You can download them from the Catalog and save to be installed later.
http://v4.windowsupdate.microsoft.co...en/default.asp
How to Download Windows Updates and Drivers from the Windows Update Catalog
http://support.microsoft.com/?kbid=323166

If none of the above is of assistance perhaps try the WU Newsgroup - please if
appropriate copy and paste the error code lines in your post from the Update log as
it will give more of a clue as to why they have failed

Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsof....windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/e...ang =en&cr=US




"Tom" <Tom@discussions.microsoft.com> wrote in message
news:E0CD378B-6BD6-45B2-86AE-DF74374D2A8C@microsoft.com...
>I am currently running Windows XP SP2. My downloads are done automatically
> and once they are done I have a yellow shield icon in my system tray saying
> that downloads are ready to be installed. I try to install them but they
> fail. I have attempted numerous times but still no luck.
>
> This is the first time it has happened. I do have SBC Yahoo DSL security
> suite along with Windows Antispyware program, along with spysweeper and
> window washer.
>
> I also have AV Firewall but like I said, this is a first for me.
>
> Can anyone help me out with this problem? I would greatly appreciate any help.
>
> Thank you.
>
> Sincerely,
> Tom



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