"Ramesh, MS-MVP" wrote:
> Excellent! For the My Documents issue, This is most likely caused by
> incorrect Userinit value (duplicated). On a test system, after installing
> SP2, the userinit value was duplicated (appending to the existing data)
>
> C:\WINDOWS\system32\userinit.eÂ*xe,C:\WINDOWS\syst em32\useriniÂ*t.exe,
>
> RESOLUTION:
>
> From previous newsgroup post by Doug Knox:
>
> <quote>
> Click Start, Run and enter REGEDIT Go to:
>
> HKEY LOCAL MACHINE\SOFTWARE\Microsoft\WinÂ*dows NT\CurrentVersion\Winlogon
>
> Look in the right pane for a value called Userinit. Its value should read:
>
> C:\WINDOWS\system32\userinit.eÂ*xe,
>
> Including the trailing comma. If it reads anything else, double click the
> Userinit value and change it. This assumes that XP is installed on
> C:\Windows. If not, adjust the command line accordingly.
>
> </quote>
>
> If that does not help, see what startup applications are running. Get the
> Autoruns utility (as they call "superset of MSConfig") from
> www.sysinternals.com and inspect the startup programs.
>
>
> --
> Ramesh, Windows XP MVP
> http://windowsxp.mvps.org
>
>
> "rmoore456" <rmoore456@discussions.microsoft.com> wrote in message
> news:CE7940C1-FE09-4287-BDEE-ABEFC745AD56@microsoft.com...
> > Thanks Ramesh that did the trick. Now if I could solve the My Documents
> > opening on startup.
> >
> >
> >
> > "Ramesh, MS-MVP" wrote:
> >
> >> Never mind. The following information might help:
> >>
> >> When you attempt to start the Help and Support Service using the
> >> Services.msc applet, one or more of the following error may be displayed:
> >>
> >> Could not start the Help and Support service on Local Computer.
> >> Error 2: The system cannot find the file specified.
> >>
> >> Could not start the Help and Support service on Local Computer.
> >> Error 1803: The executable program that this service is configured to run
> >> in
> >> does not implement the service
> >>
> >> This may happen due to missing or incorrect registry values for the Help
> >> and
> >> Support Service (Helpsvc).
> >>
> >>
> >> More Information:
> >> Resolve the Help and Support Service startup failures:
> >> http://windowsxp.mvps.org/helpsvcfix.htm
> >>
>
> hello! im having trouble with Help and Support even showing up. no errors or nothing. just when i press the icon the sand-time icon appears, but nothing happens. ive tried everything you guys suggested. or is this another issue? this is my first time using WMC. really great looking OS.
