I have XP Home Edition on my home PC. It cam pre-loaded on the system when I
bought it in December 2004 but the system crashes when I "right-click" on the
Start Button.

It generates an error message that is sent to Microsoft automatically.
Is this a common problem and can it be fixed?

This only happens when I am on a limited account but everything works
normally when I am on an administrators account on the same PC. Can anyone
advise how this can be fixed?

Right-click is slow or weird behavior caused by context menu handlers
http://windowsxp.mvps.org/slowrightclick.htm

Right-click is extremely slow only when Network is enabled
http://windowsxp.mvps.org/rcdelay.htm

Right click causes an error and crashes Explorer.exe after installing
Windows XP SP2
http://www.winxptutor.com/sp2/divxcrash.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:7FE7AD65-1EAC-48C9-AD13-0A85398AE9B9@microsoft.com,
Ian Symington <Ian Symington@discussions.microsoft.com> hunted and pecked:
> I have XP Home Edition on my home PC. It cam pre-loaded on the system
> when I bought it in December 2004 but the system crashes when I
> "right-click" on the Start Button.
>
> It generates an error message that is sent to Microsoft automatically.
> Is this a common problem and can it be fixed?
>
> This only happens when I am on a limited account but everything works
> normally when I am on an administrators account on the same PC. Can anyone
> advise how this can be fixed?

Ian

Look in the System and Application logs for Error and Warning reports at
the time when the problem occurs and post copies here.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
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"Ian Symington" <Ian Symington@discussions.microsoft.com> wrote in
message news:7FE7AD65-1EAC-48C9-AD13-0A85398AE9B9@microsoft.com...
>
> I have XP Home Edition on my home PC. It cam pre-loaded on the system
> when I
> bought it in December 2004 but the system crashes when I "right-click"
> on the
> Start Button.
>
> It generates an error message that is sent to Microsoft automatically.
> Is this a common problem and can it be fixed?
>
> This only happens when I am on a limited account but everything works
> normally when I am on an administrators account on the same PC. Can
> anyone
> advise how this can be fixed?