My daughter's computer is running Windows XP Home SP2 w/ all current
updates. Her system appears to be "clean" with no viruses or spyware,
according to all of my utilities. She is the only user of her system and the
computer therefore has only one account (hers) set up as an administrator.

I'm unable to add a log-on password to her account. When the Change Your
Password dialog appears, the fields are there to add or change a password,
but they are inaccessible; if I click on them, nothing happens (that is, no
cursor appears in any field and I can't type anything). The same is true if
I try to create a new account, or to change anything about my daugher's
account. If I reboot into Safe Mode and log in under either her account or
as Administrator, the same thing happens! It's maddening....

Any suggestions? I hope someone can help me out. I'm at my wits' end, having
scoured the Internet (during any free time I've had over the past two days)
to no avail. What could be blocking access to the user accounts?

1. Click Start, and then click Run.
2. In the Open box, type: control userpasswords2 , and then click OK.
3. In the dialog box that appears, check the "Users must enter a user name
and password to use this computer" check box, and then click OK.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"Hackworth" wrote:

| My daughter's computer is running Windows XP Home SP2 w/ all current
| updates. Her system appears to be "clean" with no viruses or spyware,
| according to all of my utilities. She is the only user of her system and the
| computer therefore has only one account (hers) set up as an administrator.
|
| I'm unable to add a log-on password to her account. When the Change Your
| Password dialog appears, the fields are there to add or change a password,
| but they are inaccessible; if I click on them, nothing happens (that is, no
| cursor appears in any field and I can't type anything). The same is true if
| I try to create a new account, or to change anything about my daugher's
| account. If I reboot into Safe Mode and log in under either her account or
| as Administrator, the same thing happens! It's maddening....
|
| Any suggestions? I hope someone can help me out. I'm at my wits' end, having
| scoured the Internet (during any free time I've had over the past two days)
| to no avail. What could be blocking access to the user accounts?

Hackworth wrote:

>
> My daughter's computer is running Windows XP Home SP2 w/ all current
> updates. Her system appears to be "clean" with no viruses or spyware,
> according to all of my utilities. She is the only user of her system and
> the computer therefore has only one account (hers) set up as an
> administrator.
>
> I'm unable to add a log-on password to her account. When the Change Your
> Password dialog appears, the fields are there to add or change a password,
> but they are inaccessible; if I click on them, nothing happens (that is,
> no cursor appears in any field and I can't type anything). The same is
> true if I try to create a new account, or to change anything about my
> daugher's account. If I reboot into Safe Mode and log in under either her
> account or as Administrator, the same thing happens! It's maddening....
>
> Any suggestions? I hope someone can help me out. I'm at my wits' end,
> having scoured the Internet (during any free time I've had over the past
> two days) to no avail. What could be blocking access to the user accounts?

Maybe this will help you,

Go to the Control Panel (Classic View), then Administrative Tools > Computer
Management. Within the Computer Management snap-in go to System Tools >
Local Users and Groups > Users. Double-click the User name and uncheck
"User cannot change password".

--
William

This didn't work. :-(

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:Onpfrpa5FHA.692@TK2MSFTNGP11.phx.gbl...
> 1. Click Start, and then click Run.
> 2. In the Open box, type: control userpasswords2 , and then click OK.
> 3. In the dialog box that appears, check the "Users must enter a user name
> and password to use this computer" check box, and then click OK.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "Hackworth" wrote:
>
> | My daughter's computer is running Windows XP Home SP2 w/ all current
> | updates. Her system appears to be "clean" with no viruses or spyware,
> | according to all of my utilities. She is the only user of her system and
> the
> | computer therefore has only one account (hers) set up as an
> administrator.
> |
> | I'm unable to add a log-on password to her account. When the Change Your
> | Password dialog appears, the fields are there to add or change a
> password,
> | but they are inaccessible; if I click on them, nothing happens (that is,
> no
> | cursor appears in any field and I can't type anything). The same is true
> if
> | I try to create a new account, or to change anything about my daugher's
> | account. If I reboot into Safe Mode and log in under either her account
> or
> | as Administrator, the same thing happens! It's maddening....
> |
> | Any suggestions? I hope someone can help me out. I'm at my wits' end,
> having
> | scoured the Internet (during any free time I've had over the past two
> days)
> | to no avail. What could be blocking access to the user accounts?
>

This didn't work, either. :-(

"WTC" <bcrawfordjr@gmail.com> wrote in message
news:uy4x7Bb5FHA.3292@tk2msftngp13.phx.gbl...
> Hackworth wrote:
>
>>
>> My daughter's computer is running Windows XP Home SP2 w/ all current
>> updates. Her system appears to be "clean" with no viruses or spyware,
>> according to all of my utilities. She is the only user of her system and
>> the computer therefore has only one account (hers) set up as an
>> administrator.
>>
>> I'm unable to add a log-on password to her account. When the Change Your
>> Password dialog appears, the fields are there to add or change a
>> password,
>> but they are inaccessible; if I click on them, nothing happens (that is,
>> no cursor appears in any field and I can't type anything). The same is
>> true if I try to create a new account, or to change anything about my
>> daugher's account. If I reboot into Safe Mode and log in under either her
>> account or as Administrator, the same thing happens! It's maddening....
>>
>> Any suggestions? I hope someone can help me out. I'm at my wits' end,
>> having scoured the Internet (during any free time I've had over the past
>> two days) to no avail. What could be blocking access to the user
>> accounts?
>
> Maybe this will help you,
>
> Go to the Control Panel (Classic View), then Administrative Tools >
> Computer
> Management. Within the Computer Management snap-in go to System Tools >
> Local Users and Groups > Users. Double-click the User name and uncheck
> "User cannot change password".
>
> --
> William

Does she have a firewall on her computer?

"Hackworth" <NoSpam4Me@spamless.net> wrote in message
news:f62dnVXZbPHNwhzeRVn-qA@comcast.com...
> This didn't work, either. :-(
>
> "WTC" <bcrawfordjr@gmail.com> wrote in message
> news:uy4x7Bb5FHA.3292@tk2msftngp13.phx.gbl...
>> Hackworth wrote:
>>
>>>
>>> My daughter's computer is running Windows XP Home SP2 w/ all current
>>> updates. Her system appears to be "clean" with no viruses or spyware,
>>> according to all of my utilities. She is the only user of her system and
>>> the computer therefore has only one account (hers) set up as an
>>> administrator.
>>>
>>> I'm unable to add a log-on password to her account. When the Change Your
>>> Password dialog appears, the fields are there to add or change a
>>> password,
>>> but they are inaccessible; if I click on them, nothing happens (that is,
>>> no cursor appears in any field and I can't type anything). The same is
>>> true if I try to create a new account, or to change anything about my
>>> daugher's account. If I reboot into Safe Mode and log in under either
>>> her
>>> account or as Administrator, the same thing happens! It's maddening....
>>>
>>> Any suggestions? I hope someone can help me out. I'm at my wits' end,
>>> having scoured the Internet (during any free time I've had over the past
>>> two days) to no avail. What could be blocking access to the user
>>> accounts?
>>
>> Maybe this will help you,
>>
>> Go to the Control Panel (Classic View), then Administrative Tools >
>> Computer
>> Management. Within the Computer Management snap-in go to System Tools >
>> Local Users and Groups > Users. Double-click the User name and uncheck
>> "User cannot change password".
>>
>> --
>> William
>
>