Tech Support > Microsoft Windows > Help and Support > Unable to connect to Remote Desktop
Unable to connect to Remote Desktop
Posted by jkovac on January 5th, 2008



For the last year or so I've been able to connect to my work machine
using VPN and Remote Desktop. All of a sudden, in the last couple
weeks Remote Desktop is not longer able to connect. The VPN connection
is successful. I've tried so many things - uninstalled all anti-virus
software, disabled firewall, checked security access, checked remote
access. I've used qwinsta tool and netstat to verify that Terminal
Services is listening. When I use Telnet serv 3389 using either the
machine name or IP address the connection fails. The only thing I
haven't tried is changing the port address to something other than 3389
but I definitely don't want to do this unless it's a last resort since I
do not feel comfortable changing registry entries.

Any help would be GREATLY appreciated.
I'm stuck!


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jkovac
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