Tech Support > Microsoft Windows > Help and Support > Update program can't make a backup folder
Update program can't make a backup folder
Posted by Jim Gainsley on March 12th, 2006


When we run a program update, it wants to make a temp. backup folder under
the main program folder, but says that it cannot do it. It asks if I have
folder creation rights for the main folder. I am on as an administrator.
Where are folder creation rights handled? (Or is it possible the update just
has a bugh?)

Jim




Posted by Shenan Stanley on March 12th, 2006


Jim Gainsley wrote:
"a program update" is pretty sparse in as far as details go..

Mind describing what you are trying to do in a bit more detail?
Can you manually create whatever folder it is trying to create?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Posted by Jim Gainsley on March 13th, 2006


We are just trying to download and install an update for some manufacturing
software. After the install starts, we get the message. Yes, I can make a
new folder manually.


"Shenan Stanley" <newshelper@gmail.com> wrote in message
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Posted by Jim Gainsley on March 15th, 2006


Please respond to my reply!
Jim


"Shenan Stanley" <newshelper@gmail.com> wrote in message
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Posted by Shenan Stanley on March 15th, 2006


Jim Gainsley wrote:
Shenan Stanley wrote:
Jim Gainsley wrote:
Jim Gainsley wrote:
Welcome to the world of a worldwide distributed newsgroups where volunteers
may help you with their own time and knowledge without compensation... In
case you didn't know that was what you were posting on. Therefore
responses/replies can be done in a timely or non-timely manner - dependent
on a volunteers time and knowledge of the subjects at hand.

It sounds to me like your complaint is with said third-party software - not
Windows or your rights to do something since you just said you can create
the folder manually yet the program (update for the third party
manufacturing software) still gives you the message.

In other words - it looks like the programs left hand has no idea what the
programs right hand is doing. Contact the application's support.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Posted by Jim Gainsley on March 15th, 2006


That's what I thought and thanks very much for confirming it. I'm a tad new
to XP.
Jim


"Shenan Stanley" <newshelper@gmail.com> wrote in message
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